Hospitality Facilities Manager

Convene•New York, NY

6d•$70,000 - $75,000•Onsite

About The Position

The Facilities Manager will support our Senior Manager of Facilities in leading the maintenance, repair, and operational readiness of Convene Hospitality Group’s venue, The Mallory, while also supporting facilities operations across the New York City market as needed. This role carries significant ownership over facilities decision making and day-to-day execution partnering closely with vendors, contractors, and cross-functional stakeholders to ensure all building systems, including plumbing, lighting, HVAC, and general infrastructure, operate at a high standard. In addition to venue-level responsibilities, the Facilities Manager serves as a regional resource across multiple locations and is a key technical partner for event operations, maintenance initiatives, and facility-related projects throughout the market. This position reports to the Senior Manager of Facilities with a dotted line to our property’s General Manager.

Requirements

3+ years in Facilities Management, technical maintenance, or related fields.
Experience within the Hospitality industry preferred.
Strong administrative capability with proficiency in modern systems, including work order management platforms, CMMS tools, reporting systems, and digital maintenance tracking processes
Strong knowledge of kitchen operations, plumbing, electrical, HVAC, and general building systems.
Leadership and team management experience.
Ability to troubleshoot and solve complex facility problems quickly.
Flexible schedule to support events, including nights and weekends.
Certificate of Fitness and Department of Health & Mental Health certification preferred or able to obtain within 60 days of employment

Responsibilities

Maintain our internal maintenance program including creating, updating, and closing work orders and tickets.
Maintain accurate records of maintenance schedules, repairs, vendor activity, and inventory.
Prepare reports and track performance metrics using CMMS systems.
Document and communicate trends, recurring issues, and opportunities to improve venue readiness, energy efficiency, and the overall guest experience.
Support the repair and maintenance budget by providing insights and recommendations aligned with operational priorities and venue needs.
Schedule maintenance technicians and deployable labor resources.
Support a mutually beneficial relationship with landlord representatives and personnel.
Oversee all maintenance and repair operations for the venue while ensuring compliance with health, safety, environmental, and building regulations.
Manage preventative maintenance programs and facility repairs across all building systems, including plumbing, electrical, HVAC, elevators, kitchen equipment, grease traps, fire suppression systems, AED and First Aid stations, and general infrastructure.
Troubleshoot and assist in resolving maintenance issues, including plumbing, electrical, and structural repairs.
Assist with the repair and maintenance of operating supplies, smallwares, and equipment.
Serve as the primary point of contact for contractors, vendors, and service providers, including scheduling, oversight, and quality assurance of work performed.
Provide on-site operational support during events, including setup, load-in, breakdown, and load-out while troubleshooting and resolving technical or facility-related issues as needed.
Extend facilities and maintenance support across the CHG portfolio as assigned by the Senior Manager of Facilities, ensuring consistent standards and operational readiness across all venues.