Hospitality Attendant | Hershey Hampton Inn

SHANER • Hummelstown, PA

11h • Onsite

About The Position

The Hampton Inn Hershey Near the Park is looking for a Hospitality Attendant to join their team. This role involves ensuring guest satisfaction, maintaining cleanliness standards, and assisting with breakfast service. The hotel is located near major attractions and focuses on delivering excellent service and amenities. Shaner Hotels, the management company, emphasizes associate satisfaction, work-life balance, and development.

Requirements

• Minimum one year customer service experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line.
• Prepare specified food items at the breakfast bar, replenishing food and assisting in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Benefits

• Associate satisfaction is our number one focus.
• Develop an amazing team environment that focuses on work life balance and development of our associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed