Hospital Valet Parking Attendant

Reimagined Parking•Miami, FL
•Onsite

About The Position

The Valet Attendant safely and efficiently parks and retrieves guest vehicles while providing prompt, courteous, and caring customer service. The role works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to support quality service, operational efficiency, safety standards, and compliance with applicable state and local laws. This is a full-time position at UHealth, 1400 NW 12th Ave, Miami, Florida. The stated pay is $15 per hour plus tips. The schedule is Monday through Friday, with varying shifts. Before beginning employment, workers at this location must provide proof of MMR, Varicella, Hepatitis B, and flu vaccinations. Applicants are encouraged to bring vaccination documents to the interview. Work takes place in parking facilities, including garages, lots, booths, and outdoor areas. The role involves frequent customer interaction in a fast-paced environment, exposure to vehicle traffic and noise, and varying weather conditions. Employees may also interact with upset or frustrated customers and are expected to remain professional.

Requirements

  • Must be at least 18 years of age.
  • Valid driver’s license with a good driving record.
  • Must successfully pass a background check in accordance with company policy and applicable laws.
  • Must be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.
  • Must provide proof of MMR, Varicella, Hepatitis B, and flu vaccinations before beginning employment at this location.
  • Excellent customer service and communication skills.
  • Ability to learn quickly and use sound judgment in a fast-paced environment.
  • Ability to operate guest vehicles requiring normal eye-hand and hand-foot coordination.
  • Ability to walk or run between the valet stand and customer cars for extended periods, sometimes for the entire shift.
  • Ability to occasionally lift and carry customer luggage or personal items weighing up to 50 pounds.

Nice To Haves

  • Previous valet experience preferred.
  • Ability to operate manual transmission vehicles.

Responsibilities

  • Coordinate the valet service process from guest arrival to departure, including greeting guests, collecting keys, issuing tickets, and entering customer information using electronic devices.
  • Park and retrieve guest vehicles safely and efficiently, ensuring proper placement and accurate tracking of vehicle locations.
  • Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
  • Provide customer service, build rapport, respond promptly to inquiries, and offer directions or assistance.
  • Interact courteously with guests, open vehicle doors, and assist with loading and unloading personal items.
  • Support vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing when required.
  • Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
  • Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when needed.
  • Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
  • Communicate professionally and effectively with guests, clients, supervisors, and teammates.

Benefits

  • 10 days of paid time off and 8 paid holidays (full-time only).
  • Medical, dental, and vision coverage for employees and their families (full-time only).
  • Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones (full-time only).
  • 401(k) plan with employer match and immediate vesting.
  • Employee Assistance Program providing behavioral health care for employees and family members.
  • Parental and caregiver leave (full-time only).
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