Hosptal Service Technician

Agiliti • Summerville, SC

8d • Onsite

About The Position

Agiliti’s Hospital Service Technician is responsible for managing medical equipment within the hospital to keep it flowing efficiently. The role supports continual improvement in the quality, reliability, and value of products and in the efficiency of services. The technician maintains professional relationships with hospital staff and other personnel and serves as a subject-matter expert in customer service.

The position delivers equipment to patient rooms or standby locations in patient-ready condition, with appropriate software, accessories, and disposables. It also involves communicating with clinical staff about equipment features and functionality, meeting quality standards and customer and company metrics, and picking up, cleaning, and processing equipment according to company and hospital protocols.

The job is based at Roper St. Francis Berkeley Hospital in Summerville, South Carolina. Work may involve flexible hours, including evenings, weekends, holidays, and emergency off-hours to support a 24/7 schedule. The role has physical demands including lifting or pushing up to 75 pounds, prolonged standing and walking, and frequently bending, stooping, twisting, climbing, crouching or squatting, kneeling or crawling, sitting, and standing.

Vaccinations, including COVID-19 vaccination, may be required based on customer or company requirements. If required, Agiliti will provide directions and cover the expense at a participating clinic.

Requirements

• High school diploma or equivalent.
• Customer service experience.
• Basic computer skills.
• Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as needed to support a 24/7 schedule.
• Ability to lift and/or push up to 75 pounds and stand and walk for long periods.
• Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, and stand for long periods.

Nice To Haves

• Prior work experience in a hospital setting.

Responsibilities

• Deliver equipment to patient rooms or standby locations in patient-ready condition, with appropriate software, accessories, and disposables.
• Communicate confidently with clinical staff about equipment features and functionality.
• Provide quality service, perform to quality standards, and meet customer and company metrics.
• Pick up, clean, and process equipment, preparing it for patient-ready use in accordance with company and hospital protocols.
• Maintain professional relationships with hospital staff and other personnel and act as a customer-service subject-matter expert.

Benefits

• Medical, dental, and vision insurance options.
• Short- and long-term disability plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Life insurance options.
• Paid Time Off.
• 401(k) savings plan with employer match.
• Employee discounts.
• Tuition reimbursement.
• Daily Pay program.
• Employee Assistance Program.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED