About The Position

The Hospital Senior Account Manager supports formulary access, protocol and order set readiness, discharge pathway support, and demand generation across targeted hospital accounts in a territory that includes Fort Worth and West Texas. The role engages Infectious Disease physicians, hospitalists, pharmacists, case management teams, discharge planners, and health-system decision makers to drive appropriate sales and product use. The position develops and executes an integrated territory business plan to achieve sales objectives, prioritizes high-value customers, and translates formulary and market access wins into utilization. It provides approved clinical and scientific information and product presentations, identifies barriers to adoption, and works with hospital and community-care partners to support patient access and continuity of therapy. The role collaborates across GSK’s matrixed sales organization and follows all corporate and industry policies and procedures.

Requirements

  • Bachelor of Arts or Bachelor of Science degree from an accredited institution.
  • Valid driver's license.
  • At least 5 years of experience in the pharmaceutical, medical, or biotech industry.
  • At least 3 years of experience calling on hospitals and health systems.
  • Experience with hospital decision-making processes, clinical pathways, formulary management, and antimicrobial stewardship programs.
  • Willingness to travel up to 50% within the assigned geography, including overnight travel.
  • Ability to lift and/or move up to 35 pounds.

Nice To Haves

  • Consistent record of top-tier sales performance and successful product launches.
  • Demonstrated success driving demand generation within hospitals.
  • Anti-infective experience.
  • Expertise in account selling and managing complex sales processes.
  • Deep knowledge of the health-systems business model, organizational structure, stakeholder roles, and decision-making processes, including P&T and formulary processes.
  • Experience engaging specialist physicians, hospitalists, pharmacists, and pharmacy leadership.
  • Experience collaborating across hospital and community-care settings.
  • Ability to work effectively independently and as part of a team.
  • Ability to analyze data and trends to create actionable business plans.
  • Flexibility and adaptability to changing market conditions.
  • Demonstrated ability to adhere to regulatory, legal, and compliance standards.
  • Exceptional presentation and selling skills, with strong business acumen.

Responsibilities

  • Achieve and exceed territory sales targets through an integrated business plan that prioritizes high-value customers and growth opportunities.
  • Secure hospital formulary access and translate formulary and market access achievements into consistent prescribing and utilization.
  • Engage pharmacy, medical, and operational stakeholders in clinical discussions supporting patient identification, treatment selection, IV-to-oral transition, discharge readiness, and readmission reduction.
  • Coordinate with nurse navigators, discharge planners, case managers, and specialty pharmacy partners to support patient access and therapy continuity.
  • Identify and address clinical, operational, behavioral, and process-related barriers to product adoption.
  • Plan and organize territory activities to meet call metrics and optimize coverage and frequency among key customers.
  • Deliver clinical brand presentations and approved product information to physicians and other healthcare professionals.
  • Understand account healthcare delivery systems, including physician hierarchies, pharmacy personnel, and clinical nursing staff.
  • Maintain in-depth product and account knowledge and stay informed about local and regional market trends.
  • Analyze utilization trends, customer insights, and local market dynamics to identify opportunities and improve performance.
  • Conduct educational programs, in-services, speaker programs, and compliant scientific discussions.
  • Collaborate with sales peers and cross-functional partners, including Organized Provider Account Directors and Reimbursement Managers, to share best practices and align execution.
  • Provide feedback on marketing strategy, evaluate sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and support partners.
  • Manage the territory budget for sales and marketing activities.
  • Complete administrative tasks promptly and execute company brand strategy and tactics in the assigned geographic area.
  • Participate in training and development programs and comply with corporate and industry policies and procedures.

Benefits

  • Comprehensive benefits program for US employees; details are available in the GSK US Benefits Summary.
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