Hospital Receptionist, part time, evenings

Holland Hospital • Holland, MI

6d • Onsite

About The Position

Under the general direction of the Director of Support Services and the direct supervision of the Lead Security Receptionist, the Hospital Receptionist provides friendly, competent, and professional reception services in an efficient and timely manner to patients, visitors, and staff at hospital lobbies. The role includes greeting and assisting people with way-finding, information, and other requests; monitoring lobby areas and reporting concerns; maintaining a professional workspace; and communicating with other reception positions and on-duty Security Staff.

This is a part-time position working 42 hours every two weeks. The evening shift is 2:30 p.m. to 9:00 p.m. on the listed rotating schedule, with every other weekend required. The wage range is $14.85–$20.80.

Requirements

• High school diploma or GED.
• Provide friendly, competent, and professional reception services efficiently and in a timely manner.

Responsibilities

• Greet and assist patients, visitors, and staff with way-finding, information, and other requests in a friendly, capable, and professional manner.
• Monitor hospital lobbies, including entryways and adjoining common spaces, and promptly address and report safety, security, housekeeping, customer service, and other concerns that may negatively affect patients, visitors, and staff.
• Maintain an efficient, professional workspace, including lobby desks, entryways, and common spaces.
• Initiate and maintain communication with other reception positions.
• Liaise with on-duty Security Staff to communicate relevant information.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED