Hospital Receptionist, part time, evenings

Holland Hospital•Holland, MI
•$15 - $21•Onsite

About The Position

Under the general direction of the Director of Support Services and the direct supervision of the Lead Security Receptionist, the Hospital Receptionist provides friendly, competent, and professional reception services efficiently and promptly to patients, visitors, and staff in hospital lobbies. The role is part time for 42 hours every two weeks, with evening shifts from 2:30 p.m. to 9:00 p.m. The schedule is Sunday and Wednesday through Friday in week one, and Monday, Wednesday, and Saturday in week two, with every other weekend worked.

Requirements

  • High school diploma or GED.

Responsibilities

  • Greet and assist patients, visitors, and staff with way-finding, information, and other requests in a friendly, capable, and professional manner.
  • Monitor hospital lobbies, including entryways and adjoining common spaces, and promptly address and report safety, security, housekeeping, customer service, and other concerns that may negatively affect patients, visitors, and staff.
  • Maintain an efficient and professional workspace, including lobby desks, entryways, and common spaces.
  • Initiate and maintain communication with other reception positions.
  • Act as a liaison with on-duty Security Staff to communicate relevant information.
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