Hospital Patient Care Technician

Labcorp•Boston, MA

19h•$22 - $30•Onsite

About The Position

Labcorp is seeking a Phlebotomist to work in a hospital/in-patient setting in Boston, Massachusetts. The role provides customer service, skilled specimen collection, and support to patients, providers, and hospital clients. The technician may work directly with medical providers and travel throughout the hospital to meet client needs. The role also includes specimen preparation, patient-flow and inventory monitoring, accurate data entry, and administrative support. The schedule is an eight-hour shift Monday through Friday, within 8:30 a.m. to 5:30 p.m., with one weekend per month. Flexibility to cover shifts and work overtime as needed is required. The pay range is $21.50–$30.00 per hour; eligible phlebotomists may participate in a quarterly performance-based incentive plan.

Requirements

High school diploma or equivalent.
Phlebotomy certification or completion of a phlebotomy training program.
At least 2 years of experience as a phlebotomist performing venipunctures.
At least 1 year of formal or informal leadership experience.
AAMA or CMA accreditation.
Experience with pediatric and neonatal draws.
Familiarity with ICD-9 coding.
In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
Proven ability to provide exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment and with minimal supervision.
Flexibility to work overtime as needed.
Ability to pass a standardized color blindness test.
High-level customer service experience dealing with executive-level personnel.

Nice To Haves

Current or previous Labcorp experience.
At least 3 years of experience as a phlebotomist.

Responsibilities

Coordinate patient testing needs with medical providers in a fast-paced medical environment.
Navigate the hospital to attend to client needs in various suites.
Interpret, collect, and process complex test orders for hospital outreach settings.
Perform venipuncture and capillary blood collections for patients of all ages.
Collect specimens for drug screens, paternity tests, alcohol tests, and other testing.
Prepare collected specimens for testing and analysis.
Address customer service issues promptly and respectfully.
Manage and monitor patient flow, wait times, inventory levels, and information logs.
Promote teamwork, cohesiveness, and effective communication among coworkers.
Enter patient information accurately and in a timely manner.
Work with patients and providers to obtain demographic and billing information, and process and collect payments when required.
Observe and report performance, compliance, or staffing issues to supervisors.
Perform administrative and clerical duties as necessary.
Travel to additional sites when needed.
Provide shift coverage as needed and work overtime when required.