Hospital Parking Lot Attendant

Reimagined Parking • Miami, FL

14d • Onsite

About The Position

The Parking Attendant monitors parking lots, garages, and other designated parking areas to support safe, orderly traffic flow and efficient facility operations. The role patrols assigned areas, checks compliance with parking regulations and permit requirements, identifies violations, and reports violations to UM Public Safety. The attendant also assists customers and reports safety, security, and operational concerns.

The position provides customer service to employees, patients, visitors, students, and guests; directs vehicle and pedestrian traffic; assists with parking access and payment issues; and performs basic troubleshooting and maintenance of parking equipment. Work is performed in parking facilities, including garages, lots, booths, and outdoor areas, in a fast-paced environment involving frequent customer interaction, vehicle traffic, noise, and varying weather conditions. Shifts vary and may include weekends. The position is full-time at UHealth, 1400 NW 12th Ave, Miami, Florida, and pays $17 per hour. Proof of specified vaccinations is required before starting employment.

Requirements

• Must be at least 21 years of age.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.
• Must provide proof of MMR, Varicella, Hepatitis B, and flu vaccinations before beginning employment.
• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision-making in a fast-paced environment.
• Ability to operate guest vehicles requiring normal eye-hand and hand-foot coordination.
• Ability to walk or run for extended periods, sometimes for the entire shift, between the valet stand and customer cars.
• Ability to operate manual transmission vehicles.
• Frequent walking and standing for extended periods; ability to work outdoors in varying weather conditions and to bend, stoop, and climb stairs.

Nice To Haves

• Previous valet experience.

Responsibilities

• Patrol parking lots, garages, and designated parking areas to ensure compliance with parking regulations and permit requirements.
• Monitor parking facilities for unauthorized vehicles, improper parking, and restricted-access violations.
• Direct vehicle and pedestrian traffic during peak periods, special events, emergencies, and facility closures.
• Provide courteous customer service and answer questions from employees, patients, visitors, students, and guests.
• Educate customers about parking rules, permit requirements, payment options, and transportation services.
• Report parking violations, accidents, incidents, suspicious activity, safety hazards, damaged equipment, and maintenance concerns to the appropriate supervisor.
• Assist with parking access issues, gate malfunctions, ticket disputes, and parking payment inquiries.
• Maintain a clean, professional appearance and comply with departmental uniform and safety requirements.
• Support traffic management operations and parking facility activities as assigned.
• Follow organizational, safety, and security policies and procedures.
• Perform basic troubleshooting and maintenance of parking equipment, including replenishing ticket and receipt rolls, clearing credit card and ticket jams, resetting gates, and servicing parking payment stations.
• Perform other related duties as assigned.

Benefits

• 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for the employee and family.
• Company-paid basic life insurance and short-term disability insurance, with additional options available for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed