Hospital Operator

Tenet Healthcare Corporation • Phoenix, AZ

32d • Onsite

About The Position

To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service. Embark on a rewarding career with Abrazo Community Health Network hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Requirements

• Must be able to react quickly and calmly to emergency situations and work without direct supervision.
• Must possess good interpersonal skills.
• Must exude excellent communication skills including proper phone etiquette.
• High School Diploma or equivalent GED.
• On the job training.

Nice To Haves

• Previous switchboard or telephone experience.

Responsibilities

• Operates the PBX answering incoming and in-house call requests.
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.
• Contacts patients for an address update as indicated by Supervisor.
• Reviews updates in the communication book and initial memos.
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.
• Assigns loaner beepers and programs new beepers.
• Ensures courteous and professional dialog with all customers.
• Other related job tasks or responsibilities as assigned

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED