Hospital Manager - Oak Creek, WI

Veterinary Emergency Group (VEG)•Oak Creek, WI
•Onsite

About The Position

As a Hospital Manager, you will guide your people and operate your hospital according to the VEG Way, with a strong sense of ownership and the freedom to shape an environment on the frontlines of change. You will be a consistent presence at the hospital, advancing culture, engagement, efficiency, growth, and financial health by equipping VEGgies with the tools, support, education, and autonomy they need to thrive. Using the VEG framework, you will help ensure the hospital performs at a high level and foster an inclusive workplace where employees feel they belong and take pride in their roles. You will also build collaborative partnerships with referring veterinarians and local businesses to establish VEG as a go-to provider for emergency pet care in the community. VEG operates emergency veterinary hospitals nationwide, open 24/7, 365 days a year. The Hospital Manager role is not remote and includes working on the hospital floor. The position may require working nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs, as well as working in a noisy environment with strong or unpleasant odors.

Requirements

  • Leadership experience overseeing and scheduling teams of 50 or more, including recruiting, training, facilitating developmental meetings, performance management, and building effective teams.
  • Financial management experience with full P&L oversight, including budgeting, payroll, and accounts receivable.
  • Operations management experience, including inventory and facility management.
  • Willingness to be coached and develop personally.
  • Consistent availability, accessibility, and approachability when working on the floor; this is not a remote position.
  • Willingness to work in a noisy environment with strong or unpleasant odors.
  • Availability to work nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
  • Ability to work well in a fast-paced environment with people from varied backgrounds and personality types.

Responsibilities

  • Recruit, hire, onboard, and continually develop the right people for VEG and the hospital.
  • Ensure the hospital delivers a strong experience for patients, customers, and VEGgies.
  • Ensure the hospital is compliant, well-maintained, and operationally sound.
  • Drive hospital performance, revenue, margins, and achievement of financial targets.
  • Help grow VEG’s reputation locally, throughout the industry, online, and in the media.
  • Build collaborative, mutually rewarding partnerships with referring veterinarians and local businesses.

Benefits

  • Competitive compensation, including a 401(k) match.
  • Comprehensive health and wellness benefits beginning on day one, including QPR training and access to free therapy or counseling.
  • Potential equity eligibility after one year of full-time active employment, depending on role.
  • Learning and development programs, unlimited emergency-room continuing education, and a travel stipend for eligible full-time employees: $2,500 annually for credentialed VEGgies and $1,000 annually for uncredentialed VEGgies.
  • Clinical student loan repayment.
  • Paid parental leave of up to 12 weeks at 100% of regular salary, including fertility and family-building care.
  • Flexible work schedules.
  • Employee referral program.
  • Comfy scrubs, VEG swag, and food in the fridge.
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