Hospital Manager II

VCA Animal Hospitals • Chicago, IL

5d

About The Position

VCA Ark Animal Hospital in Chicago’s Avondale neighborhood is seeking a Hospital Manager to lead daily hospital operations in partnership with the Medical Director and under the guidance of the Field Leadership team. The manager supports the hospital team, oversees business functions and facility needs, and helps foster excellence in medical care and client service. The role includes mentoring and developing team members, managing operations, supporting growth and profitability, and building a collaborative, respectful, and compassionate workplace.

The ideal candidate is a confident, compassionate leader who can balance the needs of people, patients, clients, and the business. The position offers an annualized base salary of $75,000–$80,000, based on experience and credentials, with bonus potential and a benefits package.

Requirements

• At least 3 years of experience managing teams and overseeing business operations, including budgeting, KPIs, and staffing.
• Proven ability to hire, coach, mentor, and develop high-performing teams.
• Familiarity with marketing, client engagement, and driving business growth.
• Excellent communication skills, including clear, empathetic, and confident communication at all levels.
• Ability to manage multiple priorities in a fast-paced, service-oriented environment.
• Passion for people, pets, veterinary medicine, and building a positive workplace culture.

Responsibilities

• Lead and support veterinary, technical, and client service teams in achieving hospital goals.
• Foster a hospital culture focused on quality patient care and client satisfaction.
• Partner with the Medical Director to develop and implement operational goals and hospital policies.
• Manage hiring, performance reviews, coaching, and team development with support from Regional Leadership.
• Monitor hospital finances, budgeting, and key performance indicators to support long-term success.
• Ensure compliance with company policies, safety standards, and applicable local regulations.
• Help maintain a positive, engaging, and inclusive work environment.
• Support hospital growth through effective operations, client engagement, and business development.

Benefits

• Competitive compensation with bonus potential.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid vacation and sick days.
• 401(k).
• Generous employee pet discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed