Hospital Director

MedVet • Dallas, TX

5d

About The Position

The Hospital Director (HD) provides hospital leadership in partnership with the Medical Director (MD) through a dyad leadership framework. The HD is the local leader of Clinical Services, which includes all non-veterinarian Healthcare Team members, and works with the MD to lead the Healthcare Team and direct Emergency and Specialty services. The role promotes an environment where employees are engaged, empowered, and supported in their development, and where the team delivers a healthy and sustainable MedVet experience while living the company’s values of Teamwork, Leadership, and Compassion. Successful dyad leadership represents all employees, encourages diversity of thought, and draws on the experience and skills of the Medical Services and Clinical Services teams.

Requirements

• At least 5 years of experience in a leadership role.
• Knowledge of Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
• Excellent interpersonal, customer service, and communication skills.
• Ability to work well in a fast-paced environment.

Nice To Haves

• Experience in the healthcare and/or veterinary industry.
• Bachelor’s degree or equivalent education.

Responsibilities

• Foster a culture that supports engaged and empowered employees and continuous improvement.
• Partner with the Medical Director to lead the hospital and direct Emergency and Specialty services through dyad leadership.
• Lead and direct the hospital’s Clinical Services team, including hiring, onboarding, employee development, and employee issues, in partnership with Medical Services, HR, or other teams as needed.
• Work with the Medical Director to ensure the Healthcare Team has the resources and tools needed to provide high-quality patient, client, and referral partner experiences.
• Collaborate with the Medical Director, Regional Leadership, and Finance to prepare and manage the hospital and capital budgets.
• Work with the Clinical Managers of the Specialty and ER departments to develop and maintain systems for communication and patient handling between departments, including transfers, after-hours exams, and transport among hospitals.
• Assist in ensuring the hospital complies with federal and state regulatory policies.
• Ensure referral partner relationships are strong and growing.
• Support the Clinical Management team in resolving patient-care issues, client complaints, and referral partner concerns.
• Maintain a hospital complaint and adverse-event log and work with the Medical Director to track and address themes.
• Provide 24/7 phone support to hospital Clinical Managers to address urgent issues.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed