Hospital Development Liaison 1 ~ Work Area: LakeLand, FL
About The Position
The Hospital Development Liaison 1 works within LifeLink Foundation, Inc. policies, procedures, and protocols to develop and implement programs that increase referrals and donations. The role applies approved hospital development standards and best practices while maintaining positive relationships with staff at assigned hospitals. The liaison serves as a primary communication link between LifeLink and hospital staff, builds relationships, provides donation-process education, and develops hospital-specific plans using data, goals, and objectives. The position analyzes activity and program effectiveness, contributes to quality improvement, supports new staff, and may respond on-site to evaluate patient information, coordinate next steps with healthcare and recovery staff, and document in iTransplant. Work takes place in a pleasant, interactive, team-oriented environment and involves daily travel within the assigned service area, availability by cell phone as needed, and extended hours, including evenings, nights, and weekends. The role may involve exposure to microorganisms, viruses, potentially infectious body fluids, and hazardous chemicals. OSHA risk classification is High.
Requirements
- A 2- to 4-year college degree focused on marketing, medical studies, social work, or a comparable field, with appropriate related experience.
- Ability to exercise sound judgment, work with little direct supervision, and function with a growing degree of autonomy.
- Demonstrated public-speaking and interpersonal communication skills, including the ability to interact with varied audiences.
- Ability to maintain a positive work environment and demonstrate problem-solving skills.
- Physical ability to lift, carry, or move equipment and supplies weighing 1 to 30 pounds.
- Reliable vehicle, good driving record, and current State/Commonwealth driver’s license.
- For Puerto Rico only: full bilingual proficiency in written and spoken English and Spanish.
Nice To Haves
- Residence within the assigned service area is preferred.
Responsibilities
- Develop hospital staff through education and relationship-building with physicians, residents, nurses, ancillary staff, and administrative staff.
- Serve as a primary communication link between LifeLink staff and hospital staff, maintain high visibility across shifts, and understand each hospital’s working environment and organizational structure.
- Evaluate interactions, progress, and effectiveness, and set goals to advance hospital program development and relationships.
- Provide written and verbal education about the donation process.
- Develop, implement, and continuously update hospital-specific strategic plans based on data analysis, goals, and objectives.
- Enlist coordinator staff to participate in hospital development efforts as appropriate.
- Compile and analyze current activity data to assess effectiveness and identify areas of focus.
- Participate in OPO quality assessment performance improvement activities as outlined in the OPO plan.
- Respond on-site as needed to evaluate patient medical and social information, confer with the healthcare team about next steps, communicate with appropriate recovery staff and the AOC, and document in iTransplant.
- Maintain open communication with Hospital Development leadership about developments at assigned hospitals.
- Act as a resource for new staff.
- Comply with departmental budget expectations and requirements.
- Participate in special projects and other assignments as directed.
Benefits
- Company-paid medical, dental, disability, and life insurance.
- Company-paid pension plan for retirement.
- Paid vacation, sick days, and holidays.
- Growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
