Hospice Volunteer

Lifecare Home Health Family•Fort Worth, TX

About The Position

Volunteers provide assistance and support without compensation to hospice patients, families, and the hospice team. The Volunteer reports to the Volunteer Coordinator. Volunteer activities may include direct patient care and companionship, meal preparation, maintaining a clean, safe, and comfortable patient environment, supporting the clinical team, administrative assistance, and professional services according to applicable standards. Volunteers promote hospice goals and philosophy, protect patient privacy and property, follow infection-control policies, participate in required education, communicate effectively, and submit required paperwork in a timely manner.

Requirements

  • High school diploma preferred, particularly for direct care roles.
  • Reliable transportation and valid auto liability insurance; required for direct patient care.
  • Current driver’s license if providing direct patient care.
  • Professional volunteers must meet the requirements of their specific licensure rules.
  • Ability to read and write in English and effectively follow written and verbal instructions in English.
  • Demonstrated interest in the welfare of ill and elderly people.
  • Direct care volunteers must agree to and pass a criminal history check.
  • Direct patient care volunteers must provide Hepatitis acceptance or declination.
  • Ability to use an Electronic Health Record and review, assess, record, or type data quickly and accurately.
  • Ability to handle stressful situations calmly and courteously, including working under some stress to meet deadlines and hospice needs.
  • Ability to communicate and exchange accurate information with patients, families, physicians, co-workers, and visitors.
  • Ability to hear sounds and give full attention to others, understand points being made, ask appropriate questions, and avoid interrupting at inappropriate times.
  • Ability to sit as required.

Nice To Haves

  • High school diploma.

Responsibilities

  • Provide direct care and companionship to patients.
  • Prepare meals for patients.
  • Help maintain a clean, safe, and comfortable patient environment.
  • Promote positive, supportive, and respectful communication with patients, families, and staff.
  • Respect patients and protect their privacy and property.
  • Support the clinical IDT/G team in care delivery, including patient deliveries, co-visits, and activities supporting high-quality end-of-life care.
  • Carry out other duties assigned by the IDG/T.
  • Provide clerical support to office staff.
  • Participate in special projects and fundraisers.
  • Provide professional services according to the rules and standards of practice for the volunteer’s discipline.
  • Promote hospice goals, services, and philosophy, as well as administrative policies, to support quality of care.
  • Follow the hospice infection-control policy.
  • Participate in required hospice educational in-service programs.
  • Submit all required paperwork in a timely manner.
  • Communicate effectively with patients, families, team members, and other health care professionals.
  • Travel locally to patient homes and office or support-center locations as needed for care or education.
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