Hospice Volunteer

Best Home Health Providers, Inc.•Hayward, CA

About The Position

Hospice volunteers provide support to patients and their families or caregivers in a variety of capacities, including personal care, emotional support, companionship, practical assistance, bereavement support, errands and transportation, and administrative office work. Volunteers may attend interdisciplinary group meetings as appropriate and report patient and family or caregiver responses to volunteer services. Volunteer services operate under the direction of a Volunteer Coordinator, who develops, implements, and evaluates the program at least annually; arranges volunteer support in accordance with the plan of care; and ensures volunteers document their activities for inclusion in patient clinical records. The coordinator also tracks volunteer use and cost savings, ensures volunteer service hours exceed 5% of total patient care hours provided by paid and contracted hospice personnel, reports annual cost savings to the Governing Body, and documents ongoing volunteer recruitment, training, and retention efforts.

Responsibilities

  • Provide patients and families or caregivers with companionship, emotional support, personal care, or practical assistance, as assigned.
  • Offer caregiver relief or help with household chores.
  • Provide anticipatory counseling and bereavement support to families and caregivers.
  • Run errands, such as picking up prescriptions or supplies and grocery shopping, and provide transportation support.
  • Assist in hospice administrative offices with tasks such as assembling information packets, filing, photocopying, and mailings.
  • Attend interdisciplinary group meetings as appropriate.
  • Report patient and family or caregiver responses to volunteer services.
  • Document volunteer activities on volunteer activity or clinical notes for submission to the patient's clinical record.
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