Hospice Volunteer

St. Gabriel's Hospice & Palliative Care•Fort Worth, TX

About The Position

Hospice Volunteers provide unpaid assistance and support to hospice patients, their families, and the Hospice team. The role reports to the Volunteer Coordinator and may involve direct patient care, administrative support, or professional volunteer services. Volunteers promote the Hospice’s philosophy and goals, support quality end-of-life care, follow infection-control policies, participate in required education, communicate effectively with patients and care teams, and submit required paperwork on time. Duties may include companionship, meal preparation, maintaining a clean and comfortable patient environment, supporting clinical team activities, office clerical work, and assisting with special projects or fundraisers. Direct-care volunteers may travel to patients’ homes and must meet applicable transportation, screening, and health-related requirements.

Requirements

  • Read and write in English and effectively follow written and verbal instructions in English.
  • Demonstrate interest in the welfare of ill and elderly people.
  • Have reliable transportation and valid auto liability insurance; these are specified for direct patient care in the requirements.
  • Have a current driver’s license if providing direct patient care.
  • Agree to and pass a criminal history check for direct-care volunteers.
  • Professional volunteers must meet the requirements of the applicable licensure rules.
  • Direct-care volunteers must provide Hepatitis acceptance or declination.
  • Be able to use an Electronic Health Record and review, assess, record, or type data quickly and accurately.
  • Be able to communicate and exchange accurate information with patients, families, physicians, coworkers, and visitors.
  • Be able to hear the nature of sounds, listen attentively, understand others’ points, and ask questions appropriately.
  • Be able to travel locally to patient homes and office or support-center locations as needed.

Nice To Haves

  • High school diploma preferred for direct-care roles.

Responsibilities

  • Provide companionship and direct care to hospice patients.
  • Prepare meals and help maintain a clean, safe, and comfortable patient environment.
  • Communicate positively, supportively, and respectfully with patients, families, staff, and other health care professionals.
  • Respect patients’ privacy and property.
  • Support the clinical IDT/G team, including patient deliveries, co-visits, and activities that support high-quality end-of-life care.
  • Carry out other duties as assigned by the IDG/T.
  • Provide clerical support to office staff and participate in special projects or fundraisers, as applicable.
  • Provide professional services according to the rules and standards of practice for the volunteer’s discipline.
  • Promote hospice goals, services, philosophy, and administrative policies to support quality of care.
  • Follow the Hospice’s infection-control policy and participate in required educational in-service programs.
  • Submit required paperwork in a timely manner.
  • Travel to patient homes and office or support-center locations as needed for care or education.
  • Handle stressful situations calmly and courteously, meet deadlines, and communicate information effectively.
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