Hospice Volunteer Coordinator

Elara Caring•Conroe, TX

About The Position

The Hospice Volunteer Coordinator supports Elara Caring’s mission to provide care in the right place and at the right time. The role promotes the company’s philosophy, mission, and administrative policies while protecting patient and staff privacy in accordance with HIPAA requirements. The coordinator oversees the volunteer program, ensuring adequate volunteer coverage, effective recruiting and assignments, and accurate documentation and reporting. The position also involves managing volunteer performance and program goals, tracking volunteer hours and cost savings, and working in a cost-effective manner within hospice reimbursement methodologies.

Requirements

High school diploma or GED equivalent.
At least 2 years of experience in a healthcare or hospice environment.
Ability to plan, organize, and supervise volunteers.
Demonstrated problem-solving, organization, and attention to detail.
Ability to manage multiple priorities, documentation requirements, and deadlines.
Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment.
Valid driver's license and acceptable driving record, or reliable transportation to travel between patient homes and assigned work locations.

Responsibilities

Promote Elara Caring’s philosophy, mission statement, and administrative policies to ensure quality of care.
Maintain patient and staff privacy and confidentiality pursuant to the HIPAA Privacy Final Rule.
Ensure sufficient volunteers are available to provide service time equal to no less than 5% of direct care hours.
Supervise the volunteer program and establish goals and objectives with and for it.
Screen, select, evaluate, counsel, and discipline volunteers to ensure they meet standards for integrity, emotional maturity, responsibility, flexibility, and sensitivity to the needs of dying patients and their families.
Assign volunteers according to program needs and volunteers’ interests and skills, and maintain appropriate records.
Document and track volunteer statistics and program records, including completing evaluations and demographic records before their expiration or due dates.
Manage time cost-effectively in consideration of hospice reimbursement methodologies.
Track and record volunteer hours and maintain an accurate, current volunteer cost-savings report.
Ensure volunteer recruiting is sufficient and meets goals established in the agency strategic plan.