Hospice Volunteer Coordinator

Elara Caring • Tulsa, OK

1d

About The Position

The Hospice Volunteer Coordinator supports Elara Caring’s mission and quality-of-care standards while managing the hospice volunteer program. The role ensures sufficient volunteer coverage, supervises and develops volunteers, and assigns them to program needs based on their interests and skills. It also maintains volunteer records, tracks volunteer hours and program statistics, and prepares an accurate volunteer cost-savings report. The coordinator manages time in a cost-effective manner in relation to hospice reimbursement methodologies and promotes patient and staff privacy in accordance with HIPAA.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of experience in a healthcare or hospice environment.
• Ability to plan, organize, and supervise volunteers.
• Demonstrated problem-solving, organizational, and attention-to-detail skills.
• Ability to manage multiple priorities, documentation requirements, and deadlines.
• Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment.
• Valid driver’s license with an acceptable driving record, or reliable transportation for travel between patient homes and assigned work locations.

Responsibilities

• Promote Elara Caring’s philosophy, mission statement, and administrative policies to ensure quality of care.
• Maintain patient and staff privacy and confidentiality pursuant to the HIPAA Privacy Final Rule.
• Ensure there are sufficient volunteers to provide service time equal to no less than 5% of direct care hours.
• Supervise the volunteer program and establish goals and objectives for it.
• Screen, select, evaluate, counsel, and discipline volunteers to ensure they meet the standards required to support dying patients and their families.
• Assign volunteers according to program needs and volunteer interests and skills, maintaining appropriate records.
• Document and track volunteer statistics and program records, including completing evaluations and demographic information before expiration or due dates.
• Manage time cost-effectively in relation to hospice reimbursement methodologies.
• Track and record volunteer hours and maintain a current, accurate volunteer cost-savings report.
• Ensure volunteer recruitment is sufficient and meets goals in the agency strategic plan.

Benefits

• Medical, dental, and vision insurance plans, including pet insurance.
• 401(k) with employer match.
• Tuition reimbursement for full-time staff.
• Continuing education opportunities at no cost for all employees.
• Paid time off and paid holidays.
• Family and pet bereavement benefits.
• Fleet vehicle program, with restrictions, or mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED