Hospice Volunteer Coordinator

Elara Caring•Conroe, TX

19h

About The Position

The Hospice Volunteer Coordinator promotes Elara Caring’s philosophy, mission, and administrative policies to support quality care while protecting patient and staff privacy and confidentiality in accordance with HIPAA. The coordinator ensures the volunteer program has enough volunteers to provide service time equal to at least 5% of direct care hours, establishes program goals and objectives, and manages recruiting to meet agency strategic-plan goals. The role screens, selects, evaluates, counsels, and disciplines volunteers; assigns them according to program needs and their interests and skills; and maintains appropriate volunteer records. The coordinator tracks volunteer statistics, hours, and cost savings, and manages time in a cost-effective manner in relation to hospice reimbursement methodologies. The position involves travel between patient homes and assigned work locations and may require supporting, positioning, or transferring patients and moving equipment.

Requirements

High school diploma or GED equivalent.
At least 2 years of experience in a healthcare or hospice environment.
Ability to plan, organize, and supervise volunteers.
Demonstrated problem-solving, organizational, and attention-to-detail skills.
Ability to manage multiple priorities, documentation requirements, and deadlines.
Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment.
Valid driver’s license with an acceptable driving record, or reliable transportation to travel between patient homes and assigned work locations.

Responsibilities

Promote Elara Caring’s philosophy, mission statement, and administrative policies to ensure quality of care.
Maintain patient and staff privacy and confidentiality pursuant to the HIPAA Privacy Final Rule.
Ensure there are sufficient volunteers to provide service time equal to at least 5% of direct care hours.
Supervise the volunteer program and establish goals and objectives with and for it.
Screen, select, evaluate, counsel, and take disciplinary action with volunteers.
Assign volunteers to program needs in accordance with their interests and skills, including maintaining appropriate records.
Document and track volunteer statistics and program records, including completing evaluations and volunteer demographic requirements before their expiration or due dates.
Manage time cost-effectively in relation to hospice reimbursement methodologies.
Track and record volunteer hours and maintain a current, accurate volunteer cost-savings report.
Ensure volunteer recruiting is sufficient and meets goals in the agency strategic plan.