Hospice Social Worker - Volunteer Coordinator (dual role)

Gentiva Hospice•Crystal River, FL

7h•Onsite

About The Position

We’re looking for a Hospice Social Worker (MSW) – Volunteer Coordinator to join our compassionate team. You’ll play a dual role: supporting the emotional and psychosocial needs of patients and families, while leading the volunteer program to ensure timely, personalized service. This role reports directly to the Executive Director or Administrator and offers the opportunity to make a difference both at the bedside and behind the scenes. At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care. Home health care: Heartland Home Health. Advanced illness management: Illumia Health. With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Requirements

Master’s degree in Social Work from a CSWE-accredited institution
Licensure as required by the state in which the hospice is located
At least one year of experience in a healthcare and/or hospice setting
Deep understanding of the psychosocial dynamics of illness, loss, and death
Compassionate and tactful when supporting patients and families facing terminal illness
Ability to provide education, resources, and emotional support during times of high stress
Comfortable supervising others and coordinating multi-person teams (volunteer or clinical)
Organized and able to manage documentation, compliance, and volunteer engagement processes

Nice To Haves

Hospice-specific experience as a Medical Social Worker
Experience leading or developing volunteer programs
Familiarity with EMR documentation systems and CMS regulations
Previous work supporting interdisciplinary teams or case management
Cultural competency in supporting diverse populations at end-of-life

Responsibilities

Perform psychosocial assessments, case management, education, and follow-up for hospice patients and families
Provide counseling, support, and crisis intervention to individuals and families navigating end-of-life issues
Address long-term care planning, advanced directives, and cultural/spiritual dynamics
Monitor and ensure a safe home environment for patients
Advocate for volunteer services and oversee the coordination and supervision of all volunteer activities
Assess requests for volunteer assistance and assign volunteers accordingly
Conduct volunteer training, maintain personnel files, and monitor visit documentation and compliance
Serve as the liaison between volunteers and the clinical care team

Benefits

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)