Hospice RN Administrator I

Gentiva Hospice•Hobbs, NM

12d

About The Position

The RN Hospice Administrator provides strategic leadership and operational oversight for an assigned hospice location with a developing census. The role leads day-to-day operations and interdisciplinary teams to deliver high-quality, patient-centered care while meeting business and organizational goals, regulatory standards, and community needs. Responsibilities span leadership and staff development, financial performance, community outreach, human resources, office operations, and relationship-building with the Governing Body, referral partners, and community. The Administrator ensures the location delivers outstanding service consistent with the company’s mission, vision, and values. The position provides hands-on leadership and accountability for clinical quality, operational performance, and sustainable census growth. It oversees quality improvement and regulatory compliance, employee selection and development, office and financial operations, patient-care quality and safety, and effective use of resources. The Administrator may be asked to make routine patient visits in homes or institutional settings and/or participate in an on-call schedule.

Requirements

Registered Nurse with at least an Associate’s Degree in Nursing.
At least one year of management or supervisory experience.
At least two years of hospice or home-care experience.
Meet all state-specific requirements for the Administrator role.
Current license to practice nursing in the state of requested employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Demonstrated ability to manage teams, budgets, and interdisciplinary operations.
Strong communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.

Nice To Haves

Bachelor’s degree in nursing (BSN) from an accredited school of nursing.
Three to five years of healthcare sales or management experience.
Three years of direct patient-care experience in a clinical setting.

Responsibilities

Lead hospice program operations and interdisciplinary teams, with accountability for clinical quality, operational performance, and census expansion.
Promote continuous quality improvement and monitor compliance with accreditation, licensing, regulatory, state, and federal requirements.
Develop and recommend policies and procedures in collaboration with the Governing Body.
Oversee human resources, including employee selection, supervision, evaluation, assignments, training, discipline, and performance management.
Provide or arrange orientation, in-service training, continuing education, and educational programs for employees, volunteers, contract personnel, and outside agencies as needed.
Set goals and performance standards with the Governing Body, corporate leadership, and employees; monitor progress and redirect efforts when needed.
Plan and organize office operations, teams, tasks, and resources to achieve strategic goals and objectives.
Manage contracts for services from outside vendors and providers, and participate in selecting outside service sources.
Assess and improve location, department, and team performance; ensure service documentation is accurate and timely.
Monitor the quality of patient care and help address patient problems, needs, and concerns across care settings; process emergency calls and requests for assistance.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursements, payroll, and other expenses.
Recommend market opportunities for new programs or services and ensure marketing and public-information materials and activities are accurate.
Provide a safe environment and investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems; implement corrective or preventive action.
Supervise and evaluate family satisfaction surveys and incorporate safety into staff meetings; review emergency preparedness and other safety procedures and ensure employees understand their roles.
Manage financial resources, complete scheduled financial reviews and budget submissions, monitor budget variances, control overtime and temporary staffing where appropriate, and seek cost reductions without affecting quality.
Recommend space and other resources needed to provide services.
May perform routine patient visits in home or institutional settings and/or participate in an on-call schedule.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN pathways.
Free continuing education units (CEUs).
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.