Hospice RN Administrator I

Gentiva Hospice•Sharonville, OH

About The Position

The Administrator RN I provides strategic leadership and operational oversight for an assigned hospice location with a developing census. The role leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care and a culture of compassion, respect, and integrity while meeting organizational goals, regulatory standards, and community needs. The administrator is responsible for leadership and staff development, financial performance, community outreach, human resources, office operations, and communication and relationship-building with the Governing Body, referral partners, and the community. The role ensures the location delivers outstanding service while upholding the company’s mission, vision, and values. This position provides hands-on leadership for a hospice program with growth opportunity and is accountable for clinical quality, operational performance, and sustainable census expansion. The administrator may be asked to make routine visits to patient homes or institutional settings and/or participate in an on-call schedule. This is a safety-sensitive position.

Requirements

Registered Nurse with a minimum of an Associate’s Degree in Nursing.
At least one year of management or supervisory experience.
At least two years of hospice or home care experience.
Meet all state-specific requirements for the Administrator role.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Proven ability to manage teams, budgets, and interdisciplinary operations.
Exceptional communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.
Current license to practice nursing in the state of requested employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.

Nice To Haves

Bachelor’s degree in nursing (BSN) from an accredited school of nursing.
Three to five years of healthcare sales or management experience.
Three years of direct patient care experience in a clinical setting.

Responsibilities

Provide hands-on leadership for a hospice program, accountable for clinical quality, operational performance, and sustainable census expansion.
Promote excellence in quality care and service and apply continuous quality improvement principles in day-to-day activities.
Promote and monitor compliance with accrediting, licensing, regulatory, state, and federal requirements relevant to areas of responsibility.
Use statistical and qualitative information to manage quality and ensure employees have appropriate technical knowledge and job-related skills.
Ensure policies and procedures are followed; develop, recommend, and implement policies and procedures in collaboration with the Governing Body.
Remain current on developments and technologies relevant to the work through self-development, in-service attendance, and sharing relevant information with employees.
Manage human resources, including recommending staffing levels, selecting, supervising, evaluating, and determining the qualifications and competence of interdisciplinary team members.
Provide core, location-specific, and job-specific orientation, in-service training, and continuing education for employees, volunteers, and contract personnel; conduct educational programs for outside agencies as needed.
Establish performance goals and standards with the Governing Body, corporate leadership, and employees; monitor progress and redirect efforts when goals are not being met.
Complete performance evaluations on time, take and document timely disciplinary action, and assign work based on employees’ abilities and limitations while maintaining fair workload distribution.
Promote positive communication, keep employees informed of changes, ensure appropriate staff meetings are conducted and documented, and be available to employees when issues arise.
Direct location teams as applicable; plan and organize tasks and resources, set priorities, measure progress, take corrective action, and work toward strategic objectives.
Consider the effect of location and provider decisions on the company and its hospice affiliates, analyze relevant information when making decisions, and achieve established objectives.
Participate in selecting outside service providers and maintain contracts for services from vendors and providers.
Assess and improve branch, department, and individual team performance; ensure service documentation is accurate and timely.
Monitor and supervise the quality of patient care; process emergency calls and requests for assistance; and help solve problems for patients in all settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend service-area opportunities for new programs or services and ensure marketing and public information materials and activities are accurate.
Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems within policy timeframes, and promptly implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys.
Include safety topics in staff meetings and regularly review safety policies and procedures, including the Emergency Preparedness Plan, ensuring employees understand their safety roles.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor budget performance and variances, anticipate resource needs, and seek cost reductions without compromising quality.
Control overtime and temporary personnel use except when justified by increased volume or decreased staffing; recommend space and other resources for needed services.
May perform routine visits to patient homes or institutional settings and/or participate in an on-call schedule.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN support, for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.