Hospice RN Administrator I - $10K Sign-On Bonus

Heartland Hospice•Mount Pleasant, WI

About The Position

The Hospice RN Administrator I provides strategic leadership and operational oversight for an assigned Heartland Hospice location with a developing census. The administrator leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care and supporting sustainable census growth while meeting organizational goals, regulatory standards, and community needs. The role covers clinical quality, operational performance, leadership and employee development, human resources, office operations, financial management, community outreach, and relationships with the Governing Body, referral partners, and the community. The administrator upholds the company’s mission, vision, and values and fosters a culture of compassion, respect, and integrity. The role includes monitoring compliance and quality, developing and implementing policies and procedures with the Governing Body, selecting and evaluating staff, managing office and financial resources, and ensuring safe and effective services. The administrator may be asked to make routine visits to patient homes or institutional settings and/or participate in an on-call schedule. This is a safety-sensitive position.

Requirements

Registered Nurse with a minimum of an Associate’s Degree in Nursing.
At least one year of management or supervisory experience.
At least two years of experience in hospice or home care.
Meets all state-specific requirements for the Administrator role.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Proven ability to manage teams, budgets, and interdisciplinary operations.
Exceptional communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.
Current license to practice nursing in the state of requested employment, if applicable.
CPR Certification.
Current automobile insurance and a valid driver’s license.

Nice To Haves

Bachelor’s degree in nursing (BSN) from an accredited school of nursing.
Three to five years of healthcare sales or management experience.
Three years of experience in direct patient care in a clinical setting.

Responsibilities

Lead the hospice program and interdisciplinary teams, overseeing clinical quality, operational performance, and sustainable census growth.
Promote continuous quality improvement and monitor compliance with accreditation, licensing, regulatory, state, and federal requirements.
Use statistical and qualitative information to manage quality and ensure policies and procedures are followed.
Develop, recommend, and implement policies and procedures in collaboration with the Governing Body.
Manage human resources, including staff selection, supervision, evaluation, qualification assessment, discipline, assignments, workload distribution, and performance reviews.
Provide or arrange orientation, in-service training, continuing education, and educational programs for employees, volunteers, contract personnel, and outside agencies as needed.
Collaborate with the Governing Body, corporate leadership, and employees to establish goals and standards, monitor progress, and redirect efforts when needed.
Plan and organize office operations, tasks, and resources to achieve strategic goals and objectives.
Assess and improve branch, department, and individual team performance; monitor progress and take corrective action as appropriate.
Ensure accurate and timely documentation of services and supervise the quality of patient care.
Process emergency calls and requests for assistance and help solve problems for patients in all settings.
Manage contracts for outside vendors and providers and participate in selecting outside service sources.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Make recommendations regarding market opportunities for new programs or services and ensure marketing and public information materials and activities are accurate.
Provide a safe environment for patients, visitors, customers, and employees; investigate and report incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive actions.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys.
Incorporate safety topics into staff meetings and review safety policies and procedures, including the Emergency Preparedness Plan.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor and justify budget variances, and seek cost reductions without affecting quality.
Control overtime and temporary staffing except when justified by increased volume or decreased staffing levels.
Recommend space and other resources needed for services.
May perform routine visits to patient homes or institutional settings and/or participate in an on-call schedule.

Benefits

$10,000 sign-on bonus.
Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and Joint & Spine Concierge Care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN programs, for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.