Hospice Patient Care RN Manager
About The Position
The Hospice Patient Care RN Manager oversees patient care activities to ensure high-quality, compliant hospice services. Reporting directly to the Executive Director or Administrator, this leader manages clinical operations, coordinates care, and develops staff to uphold high standards of patient care and regulatory compliance. The role includes directing hospice services, managing visit scheduling, triaging referrals and medical concerns, facilitating interdisciplinary meetings, mentoring associates, and supporting quality and operational improvement initiatives. This is a safety-sensitive position.
Requirements
- Current RN license in the state of employment.
- Graduate of an accredited nursing program.
- Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting.
- Ability to apply hospice principles, industry standards, and regulatory compliance requirements, including Medicare, Medicaid, JCAHO, and ACHC.
- Knowledge of and compassion for terminally ill patients and their families.
- Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
- Strong interpersonal, organizational, and leadership skills.
- Competency in clinical documentation and technology systems.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- Previous leadership, team management, or supervisory experience in hospice or home health.
- Familiarity with EMR systems and telehealth platforms.
- Certification in Hospice and Palliative Nursing (CHPN).
Responsibilities
- Oversee and direct patient care services to ensure delivery of high-quality hospice care.
- Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits, making decisions based on clinical judgment and priority.
- Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
- Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
- Mentor, train, and provide clinical support to associates, supporting their development, performance, and compliance.
- Ensure care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
- Support performance improvement initiatives, quality assessments, and operational efficiencies within the location.
Benefits
- Medical, dental, and vision insurance.
- Wellness program and resources.
- 401(k) with company match.
- Paid time off.
- FMLA, ADA, and other federally and state-required leaves.
- Short- and long-term disability.
- HSA contribution.
- Mileage reimbursement or fleet vehicle program.
- Cell phone reimbursement for eligible roles.
- Short-term incentive for eligible roles.
- Tuition reimbursement and education support.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Seven paid holidays.
- Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
- Free continuing education units (CEUs).
- Company-paid life and long-term disability insurance.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
