Hospice Patient Care RN Manager

SouthernCare New Beacon Hospice • Trussville, AL

1d

About The Position

The Hospice Patient Care RN Manager oversees patient care activities and clinical operations to ensure high-quality, compliant hospice services. Reporting directly to the Executive Director or Administrator, this leader coordinates care, develops staff, and upholds patient-care and regulatory standards. The role also supports performance improvement, quality assessments, and operational efficiency at the assigned location.

SouthernCare New Beacon Hospice, part of Gentiva, provides compassionate hospice care where patients call home. Gentiva is a national provider of hospice, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of clinicians across 38 states.

Requirements

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• At least 3 years of direct patient care experience, including 2 years in hospice or home-based care.
• Ability to apply hospice principles, industry standards, and regulatory requirements, including Medicare, Medicaid, JCAHO, and ACHC.
• Knowledge of and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team and adapt to patients’ emotional and clinical needs across varied backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Previous leadership, team management, or supervisory experience in hospice or home health.
• Familiarity with EMR systems and telehealth platforms.
• Certification in Hospice and Palliative Nursing (CHPN).

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits, using clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, present patient updates, review charts, coordinate care plans, and document meeting minutes.
• Mentor, train, and provide clinical support to associates, supporting their development, performance, and compliance.
• Ensure care delivery meets federal, state, and local regulatory standards and company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within the location.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for eligible full-time associates.
• Mileage reimbursement or fleet vehicle program.
• Generous paid time off and 7 paid holidays for eligible full-time associates.
• Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
• Education support and tuition assistance (ASN to BSN, BSN to MSN).
• Free continuing education units (CEUs).
• Company-paid life and long-term disability insurance.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed