Hospice Office Support Specialist

Eden Health•Tucson, AZ

About The Position

The posting describes a hospice Registered Nurse Case Manager role. The nurse provides specialized nursing services according to each patient’s plan of care and manages care from admission through discharge. Caseloads are approximately 12–18 patients and vary based on patient and family needs, geography, and whether care is home-based or facility-based. The role addresses patients’ physical, emotional, psychosocial, and spiritual needs; coordinates care with other health professionals and the interdisciplinary team; and supports patients and families facing terminal illness.

Requirements

  • Graduate of an accredited nursing program.
  • Current Registered Nurse (RN) license in the state of practice.
  • One year of hospice experience within the last 24 months.
  • Valid driver’s license and reliable transportation.
  • Proof of automobile insurance; MVR check required.
  • Proof of current CPR certification.
  • Must be able to pass a criminal background check and national sex offender clearance.

Responsibilities

  • Provide services requiring substantial and specialized nursing skill in accordance with the plan of care.
  • Demonstrate competency in agency-required skills, including pain management, symptom control, infusion therapy and device care, wound care, and aseptic technique.
  • Apply critical thinking, analysis, and clinical judgment in caring for patients and families facing terminal illness.
  • Address the physical, emotional, psychosocial, and spiritual needs of patients and their families or caregivers.
  • Make referrals to other disciplines as needed.
  • Coordinate the total plan of care and maintain continuity by liaising with other health professionals assigned to the same patients.
  • Attend interdisciplinary group meetings.
  • Initiate patient care conferences for complex patients when needed.
  • Include patients and families in implementing the patient care plan.
  • Evaluate and routinely reevaluate patients’ nursing needs and revise their plans of care as needed.
  • Educate patients and families or caregivers about their rights and responsibilities as hospice patients.
  • Communicate with the patient’s attending physician and the Hospice Medical Director, keeping them informed of changes in condition.
  • Manage patient care as a case manager and ensure resources are used equitably and beneficially to meet needs.
  • Manage patient care from admission through discharge and coordinate with the interdisciplinary team on bereavement.

Benefits

  • Benefits starting as early as 30 days after start date.
  • Employee discounts on travel, resorts, car rentals, Columbia, and other offerings.
  • Employee Hardship Fund.
  • Bonuses program.
  • Employee Stock Ownership Plan (ESOP).
  • Employee wellness and family-first culture.
  • Paid personal day of the employee’s choosing.
  • Financial planning through Unum.
  • Free counseling sessions through Unum.
  • Training and educational assistance.
  • Career advancement opportunities.
  • 401(k) retirement savings plan.
  • Flexible Spending Accounts.
  • Life, accident, and disability insurance.
  • Paid holidays.
  • Paid continuing education credits, with online and in-person education.
  • Discounts with AT&T Wireless and National and Enterprise car rentals.
  • Discounted tickets to events, attractions, hotels, and resorts.
  • Paid sick leave and vacation time; eligible employees begin accruing time on their first day of employment.
  • Identity Theft Protection.
  • Employee Assistance Program.
  • Floating personal holiday.
  • Dental, medical, and vision coverage available for full-time status.
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