Hospice Branch Administrator

Graham Healthcare Group • Troy, MI

21d • $19 - $23 • Onsite

About The Position

Graham Healthcare Group is seeking a Hospice Branch Administrator to support hospice branch operations through scheduling, communication, and administrative coordination. The role serves as the primary contact for incoming branch calls and assists patients, families, facility partners, and staff with scheduling inquiries. The administrator coordinates respite referral documentation, prepares and distributes meeting materials, maintains department communications, and collaborates with the Hospice Scheduling Specialist.

This is an on-site position in Troy, Michigan, scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The stated compensation range is $19.00 to $23.00.

Requirements

• High school diploma or GED equivalent.
• Proven administrative experience in healthcare, particularly in hospice or a similar setting.
• Strong organizational skills and ability to manage multiple tasks and responsibilities simultaneously.
• Proficiency in Microsoft Office applications and ability to adapt to new software platforms.
• Excellent communication skills and ability to work collaboratively with a diverse team.
• Commitment to confidentiality and professionalism when handling sensitive information.

Nice To Haves

• Further education or certification in healthcare administration.

Responsibilities

• Act as the primary contact for branch-specific calls, address inquiries, and resolve scheduling needs.
• Support coordination within the branch and with Hospice Scheduling Specialists.
• Work with branch staff to support operational flow and patient care coordination.
• Collect and send documentation for same-day or next-day respite and travel transfers, ensuring referrals are clear and accurate.
• Manually fax scheduling documents approved by the direct leader when BI automation encounters issues.
• Order and manage office supplies for Hospice branch operations.
• Maintain the Hospice department mail process and ensure timely distribution and processing of correspondence.
• Inform Facility Management about broken office equipment in the Hospice Department.
• Prepare branch meeting materials by printing and organizing documents while remaining available for phone duties.
• Update and prepare the end-of-day report using the company-approved template so essential field and triage information is communicated to after-hours and weekend teams.

Benefits

• Medical, dental, and vision insurance options for employees and their families.
• Company-paid life insurance and disability benefits.
• Pre-tax FSA and HSA plans.
• 15 days of PTO, increasing with tenure, plus 6 paid holidays and 1 personal day.
• Company 401(k) plan and pension; the posting states a 4% employer contribution.
• Company-paid education programs, including 90% tuition discounts for selected Purdue and Kaplan courses.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED