Hospice Billing Coordinator

Optimal Care•Bingham Farms, MI

12d•Onsite

About The Position

Ensure our organization receives timely payment for the critical care we provide. As a Billing Coordinator, you'll manage the complete billing cycle for Medicare, Medicaid, private payor, and patient accounts - submitting accurate claims, tracking receivables, and resolving payment issues to maintain healthy cash flow that supports our healthcare mission. This role is perfect for a detail-oriented billing professional with home health or hospice experience who understands the complexities of healthcare reimbursement. You'll work independently to process claims, follow up on outstanding accounts, and maintain positive relationships with payors and patients - all while ensuring compliance with regulatory requirements.

Requirements

High school diploma or GED
Minimum 1 year of healthcare billing experience
Reliable transportation with valid automobile insurance
Strong understanding of healthcare billing and reimbursement
Excellent organizational abilities and attention to detail
Superior verbal and written communication skills
Ability to work collaboratively as part of an interdisciplinary team
Proficiency with billing software and electronic claims submission
Self-motivated with ability to work independently
Problem-solving skills and analytical thinking
Discretion and commitment to patient confidentiality
Ability to adapt to changing payor requirements

Nice To Haves

Associate's degree
Homecare Homebase experience (strongly preferred)
Previous billing experience in home care or hospice care systems
Knowledge of Medicare and Medicaid billing regulations

Responsibilities

Accurately process and bill Medicare, Medicaid, private payor, and patient claims
Ensure all claims meet payor requirements and organizational policies
Prepare remittances for data entry
Maintain complete and accurate billing records
Alert management to late or missing documents required for billing
Complete billing tasks within established timeframes
Monitor accounts receivable and track outstanding balances
Follow up on overdue accounts and resubmit claims as needed
Identify and escalate seriously overdue accounts to the billing manager
Assist with collection activities to optimize cash flow
Maintain organized tracking systems for all receivables
Generate reports on billing and collection activities
Verify billing information for accuracy before submission
Ensure compliance with Medicare, Medicaid, and private payor regulations
Maintain confidentiality of patient and organizational information
Follow HIPAA guidelines in all billing communications
Stay current with changing payor requirements and policies
Identify and resolve billing discrepancies
Establish and maintain positive relationships with patients and payors
Respond to billing inquiries from patients and families professionally
Communicate with insurance companies to resolve claim issues
Collaborate with clinical staff to obtain necessary documentation
Work as part of an interdisciplinary team to support billing processes
Provide excellent customer service in all interactions