HomeCare Technology Specialist

Redeemer Health•Philadelphia, PA

8d•Hybrid

About The Position

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.

Requirements

Bachelor's degree in Information Systems, Computer Science with 1yr EMR/HCHB/Point Care systems experience required or 3 years equivalent EMR/HCHB/Point Care systems experience in lieu of degree will be considered
Proficient in Microsoft Office Suite
Knowledge of adult instructional and learning theory and principles
Ability to be proactive, self-motivated, and self-directed
High drive with a will to make a difference and succeed
Strong interpersonal skills with the ability to teach others
Strong communication skills
An overall pro-active and open mind-set
A high-level understanding of IT systems and how you work with the functionality provided
Drivers License

Nice To Haves

Clinical License preferred, not required

Responsibilities

Develop an advanced understanding of how the Electronic Medical Record (EMR)/Homecare Homebase (HCHB)/ Point Care system operates within all home care and hospice departments.
Serve as a resource for other EMR/HCHB/ Point Care users when a technical or operational issue exists.
Transfer necessary knowledge to end users.
Test system updates.
Troubleshoot system issues.
Identify errors in daily workflows.
Support the organization related to any special projects related to operations and systems integrations for systems (ancillary systems included).
Participate in On Call rotation.
Travel as required.