Technology Specialist

KRC Corporation•Sauk Rapids, MN

7h•Hybrid

About The Position

Knife River is a PEOPLE-first company, committed to providing its team members with the necessary tools, training, and time to perform their jobs productively and safely. As one of the 10 largest construction materials producers/contractors in the country and a publicly traded company (NYSE: KNF), Knife River aims to build strong teams that build strong communities. The ITS Support Specialist is responsible for the installation, maintenance, and troubleshooting of technology systems integrated into equipment and commercial motor vehicles (CMVs). This role ensures the reliability and performance of fleet technology systems by diagnosing and repairing hardware and software components. The specialist supports Intelligent Transportation Systems (ITS) across all product lines, provides training on new technologies, and serves as a technical resource for both field and office teams. The work schedule may vary, Monday through Saturday between 6:00 AM and 6:00 PM, and may be adjusted due to weather and customer demand.

Requirements

Associate degree or equivalent experience in Information Technology, Electronics, Engineering Technology, or a related field.
Experience installing, maintaining, or supporting vehicle-based or industrial technology systems.
Working knowledge of sensors, cameras, networking, diagnostics, and software applications.
Strong troubleshooting and analytical skills.
Ability to communicate technical information clearly to non-technical users.
Experience supporting users in both field and office environments.
Valid driver’s license and ability to travel to field locations as needed.

Nice To Haves

Experience with fleet telematics, ITS, or transportation technology systems.
Familiarity with CMV or heavy equipment technology platforms.
Technical certifications (IT, networking, electronics, or OEM-specific systems).
Experience delivering technical training or user support documentation.

Responsibilities

Install, configure, maintain, and support technology systems embedded in equipment and CMV vehicles.
Troubleshoot and repair ITS-related hardware and software, including sensors, cameras, onboard electronics, network components, and fleet applications.
Analyze system issues, perform diagnostics, and implement corrective actions to minimize downtime.
Provide technical support for ITS systems utilized across all product lines.
Support end users in both field and office environments, responding to service requests and system issues.
Deliver training and documentation for newly introduced systems, upgrades, or enhancements.
Collaborate with internal teams, vendors, and stakeholders to ensure system reliability and performance.
Perform routine system checks, updates, calibrations, and preventative maintenance.
Maintain accurate records of installations, repairs, configurations, and system changes.
Ensure systems comply with company standards, safety requirements, and operational guidelines.
Perform other duties as assigned.