Homecare Coordinator

Mai Placement•Brooklyn, NY

About The Position

A growing homecare organization is seeking a sharp, organized, and proactive Homecare Coordinator to manage patient cases, coordinate caregiver schedules, and ensure smooth day-to-day service delivery. This fast-paced role requires juggling multiple priorities, resolving problems quickly, and ensuring patients receive uninterrupted care. The coordinator takes ownership of cases from start to finish and works with patients, families, caregivers, recruitment, HR, compliance, and other departments.

Requirements

Strong organization and ability to manage multiple cases and priorities.
Strong communication and interpersonal skills.
Ability to think quickly and solve problems under pressure.
Detail-oriented with excellent follow-through.
Comfortable working in a fast-paced, high-volume environment.
Proactive, dependable, and able to work independently.
Takes ownership and keeps track of details to prevent tasks from falling through the cracks.

Nice To Haves

Experience in homecare coordination or scheduling.
Familiarity with LHCSA operations and homecare scheduling systems.

Responsibilities

Coordinate caregiver assignments and schedules based on patient needs and availability.
Manage patient cases and ensure consistent staffing coverage.
Fill open shifts, handle callouts, and resolve scheduling conflicts.
Communicate regularly with patients, families, and caregivers.
Monitor active cases and follow up on outstanding staffing needs.
Handle day-to-day issues and escalate more complex situations when necessary.
Work closely with recruitment to identify caregiver needs and fill open cases.
Maintain accurate scheduling records, case updates, and documentation.
Coordinate with HR, compliance, and other departments to ensure caregivers are cleared and ready for assignments.
Ensure timely follow-through and minimize interruptions in patient care.