Homebuilders Family Preservation Specialist / Case Manager

KVC Health Systems•Ashland, KY

7d•$44,000 - $50,000

About The Position

The IFP Specialist provides Intensive Family Preservation Services using the HOMEBUILDERS® model, including crisis intervention, counseling, skill building, concrete services, and advocacy. The specialist serves two to three families at a time whose children are at imminent risk of out-of-home placement or are in placement and cannot be reunified without intensive in-home services. Services are provided primarily in client homes, and the specialist must be available to respond to client crises. The position reports to the Homebuilders® supervisor. The specialist works with children, families, community partners, and colleagues in accordance with KVC values: Respect, Accountability, Integrity, Open Honest Communication, Team Work, and Continuous Improvement. Staff are expected to model positive behavior, focus on solutions, build on family strengths, and follow company policies and procedures. The role includes arranging flexible service schedules, accepting referrals and completing intakes, conducting family assessments and interventions, coordinating with community resources, and providing advocacy and concrete support. The specialist also participates in team consultation, training, quality-enhancement activities, professional development, and performance reviews. Administrative responsibilities include timely clinical documentation, maintaining electronic records, meeting contract and agency requirements, and representing KVC in community and interagency settings. This position is funded through the Cabinet for Health & Family Services with Kentucky State Funds and/or Federal Funds.

Requirements

Bachelor’s or graduate degree in social work, psychology, human services, or a related field; the posting also lists an undergraduate degree in these fields as an education option.
At least two years of experience working with children and families.
Valid driver’s license and automobile insurance meeting the agency insurer’s requirements; good driving record and a vehicle in good condition.
Availability to provide 24/7 client crisis response and accept referrals, with flexible scheduling that may include evenings, weekends, and holidays.
Ability to maintain confidentiality and comply with applicable reporting laws, agency policies, client-rights requirements, risk-management and safety procedures, and professional ethical standards.
Ability to complete timely, accurate clinical and administrative documentation and maintain required electronic records.
Ability to travel to client homes and other locations.

Nice To Haves

Intermediate computer skills, including typing/keyboarding and use of Microsoft Word, Excel, and Outlook.

Responsibilities

Provide Intensive Family Preservation Services using the HOMEBUILDERS® model, including crisis intervention, counseling, skill building, concrete services, and advocacy.
Serve an average of 18–22 families per year, generally serving two to three families at a time.
Travel to client homes and other locations to provide services.
Meet with families three to five times weekly, approximately 10 hours per week, over a four-to-six-week period.
Maintain a flexible workweek and schedule sessions around family availability and times when problems are likely to occur, including evenings, weekends, and holidays.
Be available to client families 24 hours a day, seven days a week; carry a cell phone and arrange coverage when unavailable.
Accept referrals 24/7, complete intake sessions within 24 hours of referral, and confirm eligibility within 72 hours of intake.
Provide backup and support for other specialists and, when necessary, serve families in other KVC contract regions.
Assess safety, structure the environment, and implement strategies to promote safety; follow program guidelines and mandatory reporting statutes.
Conduct comprehensive, client-interactive, strength- and behavior-focused assessments.
Collaborate with family members and referents to develop intervention goals and service plans related to out-of-home placement risk; monitor progress and revise goals or plans as needed.
Use motivation-enhancement strategies to increase client motivation to change.
Provide behavioral, concrete, and advocacy services tailored to each family’s values, learning styles, lifestyle, circumstances, and culture.
Use research-based cognitive and behavioral strategies and teaching methods to help families acquire, maintain, and generalize skills.
Collaborate and advocate with community resources and systems while teaching family members to advocate for themselves.
Advocate for and provide concrete goods and services, including transportation, that directly support family goals, while helping family members meet those needs independently.
Assess goal attainment and plan with families to maintain progress.
Consult with the supervisor, participate in weekly team consultation, complete required training, and take part in quality-enhancement activities such as observations, file reviews, fidelity monitoring, and consultation.
Review performance data, work with the supervisor on professional development plans and performance reviews, and implement quality-improvement plans.
Complete required documentation accurately and on time, use the online client data management system, comply with contract requirements, and submit personnel documents as directed.
Represent the agency at community meetings and on interagency teams as directed, and maintain positive working relationships with colleagues and community professionals.
Create an Individual Learning Plan with the Family Preservation Supervisor, attend required trainings and educational events, obtain 40 CEUs annually (including 20 by June 30), complete assigned Relias courses, and maintain any required professional-license CEUs.
Maintain records in ChartOnline and other required systems, complete program-specific documentation and service tickets by deadlines, upload case-related documents, submit receipts weekly, and enter case information into the In-Home Services Database as required.
Assist with special projects or duties assigned by agency leadership.
Meet performance and competency expectations; dress professionally; maintain confidentiality and client rights; follow reporting laws, risk-management policies, emergency and safety procedures, and professional ethics; maintain a current driver’s license and required automobile insurance.