Homebuilder Finance Loan Administrator Manager
About The Position
Provides organizational leadership and day-to-day management for a team of front-line loan administration professionals supporting the Homebuilder Finance group within the Commercial Real Estate Division. The role requires expertise in commercial real estate lending, loan closing, construction or homebuilder finance, complex loan documentation, closing requirements, funding processes, and post-closing administration. The manager leads a team in a fast-paced lending environment while maintaining strong controls, accuracy, and service standards throughout the loan lifecycle. The role oversees construction draw administration and ongoing loan servicing, including draw requests, documentation review, funding conditions, borrower requirements, and coordination with lending, credit, legal, operations, and other internal partners. It coaches and develops loan administration professionals, improves operational processes, manages competing priorities, and resolves complex issues. Experience supporting commercial construction, residential development, or homebuilder lending portfolios is particularly valuable. The position is based fully onsite at 24120 Van Ry Boulevard, 2nd Floor, Mountlake Terrace, Washington.
Requirements
- Bachelor's degree in Business Administration, Finance, a related field, or equivalent work experience.
- At least 7 years of relevant experience and an in-depth understanding of commercial real estate financing, loan closing, construction administration, bank procedures, and compliance regulations.
- Proven ability to manage and develop others.
- Experience creating and implementing banking policies, procedures, practices, and documentation.
- Effective written and verbal communication and presentation skills.
- Ability to work effectively with individuals and groups across the Bank.
- Accountability, dependability, initiative, and ability to prioritize tasks effectively.
- Proven ability to think creatively when solving problems.
- Proficiency with personal computers and related software, including Word and Excel.
- Ability to train and present to small and large audiences, or interest in learning to do so.
- Frequent travel is required.
Nice To Haves
- Prior management or supervisory experience leading a team, hiring, and conducting performance evaluations.
- Experience supporting commercial construction, residential development, or homebuilder lending portfolios.
Responsibilities
- Maintain real estate loan closing and construction lending/disbursement expertise and overall operational integrity within the department.
- Provide closing and technical counsel to loan administrators, and construction review and disbursement guidance to Homebuilder Finance loan administrators and the production team.
- Monitor audit findings and remediation, and promote efficient operational processes and high customer-service standards.
- Assist in developing and implementing Bank-wide operating procedures, practices, and controls to ensure compliance with bank policies and regulations.
- Identify, hire, motivate, and retain talent; recommend, formulate, and test process improvements and quality-control procedures with loan support services.
- Apply process improvements to training and implementation to streamline processes and increase productivity.
- Coordinate operations and activities with senior and executive management.
- Provide business units with expertise and recommendations on processes, procedures, and best practices.
- Ensure standards are implemented to safeguard company assets, and manage diverse work groups, including teams operating remotely.
- Demonstrate compliance with applicable bank regulations, stay current on regulatory changes, follow Bank policies and procedures, and complete required training.
- Maintain working knowledge of applicable Bank policies and procedures, including those regarding the Bank Secrecy Act, Regulation CC, Regulation E, and Bank Security.
- Coach, mentor, or train others and teach coursework as a subject matter expert when asked.
- Demonstrate and foster Columbia's corporate culture, take personal initiative, and serve as a positive example.
- Support the vision to become the “Business Bank of Choice.”
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Online discount marketplace
- Paid vacation
- Paid sick days
- Paid volunteer days
- Paid holidays
- Performance-based incentive compensation may be available
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What This Job Offers
Job Type
Full-time
Career Level
Manager
