Home Supervisor - Spark Academy

Heritage Schools•Provo, UT

About The Position

The Home Supervisor ensures the safety, structure, and therapeutic support of youth in a residential treatment setting. The role combines hands-on care with leadership, overseeing staff, maintaining a positive home environment, and supporting each student's growth and transition to the next level of care. The Home Supervisor maintains a safe, structured, and supportive environment; leads interventions and crisis response; and ensures consistent implementation of treatment plans and program expectations. The position also hires, trains, schedules, supervises, and develops home staff; partners with clinical teams; oversees home operations and logistics; communicates with students, families, and multidisciplinary teams; and manages resources while ensuring compliance with policies, licensing, and regulatory standards. The role is suited to a compassionate, strong leader who balances accountability with empathy and creates a stable, positive environment where youth and staff can succeed.

Requirements

  • Three or more years of experience in residential treatment or youth services, or equivalent leadership experience.
  • Strong leadership, communication, and crisis management skills.
  • Ability to de-escalate and support high-needs youth.
  • CPR, First Aid, and CPI certifications, or ability to obtain them within 60 days.
  • Valid driver's license.
  • Must be at least 21 years old.
  • Ability to respond to crisis situations, including use of approved safety holds.
  • Ability to stand, move, and lift with assistance as needed.
  • Comfort working in high-stress, fast-paced environments.
  • Ability to remain calm and therapeutic during conflict or aggression.

Nice To Haves

  • Bachelor's degree in Behavioral Sciences or a related field (preferred).

Responsibilities

  • Maintain a safe, structured, and supportive environment for youth.
  • Lead and direct interventions, including crisis response when needed.
  • Ensure consistent implementation of treatment plans and program expectations.
  • Promote healthy routines, behavior management, and daily living skills.
  • Hire, train, schedule, and supervise Home staff.
  • Provide coaching, performance feedback, and ongoing staff development.
  • Lead staff meetings and trainings, and ensure policy compliance.
  • Foster a positive, professional, and accountable team culture.
  • Partner with clinical teams to implement individualized treatment plans.
  • Monitor home dynamics, student interactions, and the overall environment.
  • Ensure proper documentation, schedules, and daily operations.
  • Oversee home logistics, including medications, transportation, cleanliness, and supplies.
  • Build strong relationships with students, families, and multidisciplinary teams.
  • Participate in treatment, leadership, and planning meetings.
  • Maintain clear, timely communication across departments.
  • Manage home resources and contribute to budgeting.
  • Ensure compliance with policies, licensing, and regulatory standards.
  • Oversee accurate and timely documentation and reporting.
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