Home Repair Professional Roofing and Siding repairs

Mr. Handyman of West Knoxville•Knoxville, TN

3d•$20 - $28

About The Position

Mr. Handyman is seeking a skilled home repair professional for roofing, siding, window, and door repairs, as well as a range of residential and commercial maintenance projects. Work may include small to medium repairs lasting from approximately two hours to two days. The role requires strong proficiency in at least three listed home-repair trades and the ability to work independently while providing excellent customer service. The employer provides customer-call handling, schedule coordination, a company van, fuel card, and technology support. Pay is $20–$28 per hour, depending on experience. This position is with an independent Mr. Handyman franchise owner, who is the sole employer and independently determines wage and benefit programs.

Requirements

Live within the area.
Have at least five years of paid handyman experience.
Own the tools needed for the work.
Be insurable to drive the company vehicle.
Complete a background check and driving record check.
Be able to lift 50 pounds independently.
Be able to work safely at heights and overhead for extended periods.
Self-manage while working alone frequently.
Communicate with customers, provide excellent customer service, ask for reviews, and collect payments.
Be able to use technology.
Have strong proficiency in at least three of the following: carpentry; bathroom improvements; kitchen improvements; interior and exterior painting; minor and major drywall repairs; general plumbing and electrical where allowed by law; floor installation and refurbishing; familiarity with building codes.

Responsibilities

Complete small to medium maintenance and repair projects for residential and commercial customers.
Communicate with customers about recommended work, project scope, and costs, and manage their expectations.
Deliver a positive customer experience that encourages repeat business, following the Mr. Handyman Way.
Encourage customers to complete satisfaction surveys.
Identify additional ways to serve customers while working on a project.
Invoice appropriately, source needed materials, and collect customer payments.
Complete work correctly the first time; work is guaranteed for one year.
Document jobs according to the company process.
Wear appropriate personal protective equipment and booties to protect customers’ homes.
Maintain a professional appearance and the company-provided vehicle.