Home Infusion Pharmacy Technician - BILH Pharmacy - Westwood, MA.

Beth Israel Lahey Health • Westwood, MA

13d • $29 - $39

About The Position

The Home Infusion Pharmacy Technician works under the general supervision of a pharmacist to perform pharmacy-related functions in compliance with Home Infusion department policies and procedures and provide optimal pharmaceutical care. The role supports safe and appropriate pharmacy services in accordance with applicable policies, USP standards, and federal, state, and local requirements. Responsibilities include preparing, compounding, storing, and distributing medications; supporting quality assurance; maintaining inventory and records; and communicating with patients, caregivers, and internal and external customers.

Requirements

• High school diploma or GED.
• Active state certification with the Massachusetts Board of Registration in Pharmacy.
• At least 1 year of related work experience.
• Ability to develop strong relationships with diverse groups of professionals.
• Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.
• Ability to follow procedures, organize work, and seek assistance in difficult or unpredictable situations.
• Ability to communicate clearly and effectively in written English and to comprehend and converse in English with staff, patients, families, and external customers.
• Ability to work collaboratively in small teams and provide professional, respectful customer service.
• Ability to work in a fast-paced environment and adapt to change.
• Ability to maintain close attention to tasks and use judgment to respond to events several times a week.
• Ability to work with potential exposure to dust, gas, fumes, steam, and chemicals, using required protective equipment.

Nice To Haves

• National certification verified by PTCB and ExCPT.
• Certified Sterile Compounding Technician (CSPT).
• Bachelor’s degree.
• Knowledge of Epic.
• Previous quality assurance experience.

Responsibilities

• Prepare, store, and distribute compounded and non-compounded items.
• Control inventory and complete compliance audits and questionnaires with patients by phone or electronic communication.
• Perform insurance billing and patient collections.
• Provide internal and external customer service.
• Maintain pharmacy records and ensure required documentation is complete, legible, and timely.
• Order, receive, and inspect medications and supplies; identify inventory needs and ensure appropriate quantities are on hand.
• Follow company and department policies and procedures.
• Work in a fast-paced environment and assume different roles and responsibilities as needed.
• Operate, clean, and sanitize equipment and compounding areas; maintain housekeeping standards.
• Calibrate, use, and maintain equipment needed to prepare compounded items.
• Verify the accuracy of calculations on compounding records and master formulation records.
• Coordinate with pharmacy team members to compound preparations and carry out quality assurance procedures.
• Ensure compounds are prepared according to compounding records and master formulation records.
• Recognize and understand different compounding modalities and consult the pharmacist or quality team when questions or concerns arise.
• Assist with quality assurance activities, including monitoring the production environment and testing compounded batches.
• Communicate with patients and caregivers to assist with medication procurement.
• Communicate or relay information to internal and external customers.
• Accurately label, pack, and store products before shipment to patients.

Benefits

• The organization requires staff to be vaccinated against influenza as a condition of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED