Pharmacy Technician (Infusion)

OneOncology•Flint, MI

About The Position

The Pharmacy Technician dispenses prescription drugs to patients and assists with preparing and charging medications and supplies under the supervision of the pharmacist in charge. The position processes, enters, and interprets physician orders; prepares complex sterile products, including cytotoxic medications, using aseptic technique; and follows departmental procedures for inventory control, claims submission, and administrative tasks. The role provides quality patient care and excellent customer service in a fast-paced cancer center environment. The technician enters prescription and customer information, prepares prescription labels, retrieves medications, compounds sterile products, manages pharmacy inventory and records, handles claims and point-of-sale transactions, responds to telephone inquiries, and completes prescription-related paperwork. The position also reviews patient profiles and flags allergies, duplicate therapies, and interactions for review by a pharmacist or other qualified healthcare professional. The employee accesses patient demographics and pharmacy benefit or insurance information as needed for the job. Work takes place in a fast-paced, changing office environment with demanding deadlines and detailed, challenging work. The position requires ongoing knowledge updates and may involve exposure to potentially mutagenic cytotoxic substances. The employee must be able to perform fine-motor tasks, walk approximately one mile per workday, lift 50 pounds, stand or sit for prolonged periods, bend and stretch, use a computer, perform basic math, and tolerate frequent handwashing.

Requirements

High school diploma.
Pharmacy Technician License required.
Aptitude for mathematical calculation.
Strong organizational skills.
Computer and applications skills.
Ability to work efficiently and effectively while adhering to federal and state pharmacy laws.
Excellent interpersonal relationship skills.
Strong written and verbal communication skills.

Nice To Haves

Some college preferred.
Retail pharmacy, claims reconciliation, or accounting background is helpful.

Responsibilities

Input customer and prescription data into the pharmacy computer system, create prescription labels, retrieve medications, and prepare medications for dispensing under pharmacist supervision and in accordance with applicable laws.
Provide excellent customer service in the Retail Pharmacy department.
Prepare compounded sterile products, including anticancer chemotherapeutic medications, using aseptic technique under direct or indirect pharmacist supervision.
Follow CHC protocols and NIOSH/OSHA guidelines to protect patients and personnel when preparing, delivering, and disposing of potentially cytotoxic agents.
Control inventory and accurately handle pharmaceuticals, packing slips, and invoices.
Handle telephone inquiries and help resolve issues and complaints promptly.
File claims properly in the QS-1 NRx environment and enter customer purchases into the point-of-sale system.
Enter physician orders correctly and check patient profiles for allergies, duplicate therapies, and drug interactions for review by a pharmacist or other qualified healthcare professional.
Accurately charge and credit patients, nursing units, and other facilities for dispensed medications.
Monitor and maintain drug inventories, including controlled substances, research, indigent, and sample inventories, and maintain associated logs.
Accept telephone prescriptions and refills from physician offices and written prescriptions from patients; complete related paperwork.
Expand responsibilities as directed by management to support optimal workflow within the cancer center.
Communicate positively with peers and other departments to support patient services and staff morale.
Interact effectively and sensitively with patients and family members, respecting cultural diversity, age-specific needs, and confidentiality.