Pharmacy Technician - Infusion
About The Position
This onsite position is based at the Halsey Building in Northeast Portland. The Pharmacy Technician Access Services Representative processes new referrals for Providence Infusion and Pharmacy Services Home and Infusion Suite services, supporting home and ambulatory infusion therapy. The role obtains orders and required documentation, coordinates with referral sources, pharmacists, infusion nurse coordinators, and other stakeholders, and verifies insurance eligibility and benefits. It also involves determining medication costs, securing prior authorizations and re-authorizations, and helping patients with copayments and financial assistance. The position conducts monthly insurance eligibility re-verification for active patients. Working closely with Pharmacy and Nursing teams, the technician keeps patient profiles current when therapies change or are added and obtains updated authorizations. The access services team completes financial cost disclosures and other required documents for each ordered therapy and discusses patients’ financial obligations before care begins. Providence describes its culture as patient-focused, whole-person care built on understanding, commitment, and mutual respect, and emphasizes empowering caregivers.
Requirements
- Upon hire, hold an Oregon Pharmacy Technician License or be an Oregon Certified Pharmacy Technician.
- At least 2 years of experience with insurance verification, medical claims processing, insurance member enrollment, or customer service.
- At least 2 years of experience as a pharmacy technician in a specialty setting, such as long-term care, infusion, or specialty pharmacy; alternatively, 3 years of pharmacy technician experience in an outpatient pharmacy setting.
- At least 2 years of experience using computers for data entry.
Nice To Haves
- Experience using electronic medical records software.
Responsibilities
- Process new referrals for home and infusion suite services.
- Obtain orders and other required documentation, coordinating with referral sources, pharmacists, infusion nurse coordinators, and other stakeholders.
- Verify insurance eligibility and benefits and determine medication costs.
- Obtain prior authorizations and re-authorizations.
- Assist patients with copayments and financial assistance.
- Re-verify insurance eligibility monthly for active patients.
- Coordinate with Pharmacy and Nursing teams on therapy changes and additions, keep patient profiles updated, and obtain new authorizations.
- Complete financial cost disclosures and other required documents for each ordered therapy.
- Discuss patients’ financial obligations before start of care.
Benefits
- Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
