Pharmacy Technician (Infusion)

The Cancer & Hematology Centers•Flint, MI

About The Position

The Pharmacy Technician (Infusion) dispenses prescription drugs and assists with medication preparation and charging under the supervision of the pharmacist in charge. The role supports quality patient care and customer service by processing, entering, and interpreting physician orders and preparing complex sterile products, including cytotoxic medications, using aseptic technique. The technician also follows departmental procedures for inventory control, claims submission, and administrative tasks. The position works within a fast-paced cancer center pharmacy, handling patient and prescription information, inventory, billing, and communications with patients, families, physician offices, and other departments. Work requires attention to detail, adherence to federal and state pharmacy laws, and compliance with CHC protocols and NIOSH/OSHA guidelines for potentially cytotoxic agents.

Requirements

High school diploma.
Pharmacy Technician License required.
Aptitude for mathematical calculation.
Strong organizational skills.
Computer and applications skills.
Ability to work efficiently and effectively while adhering to federal and state pharmacy laws.
Excellent written and verbal communication and interpersonal relationship skills.
Ability to see clearly in an environment with typical lighting.
Ability to perform manual tasks requiring fine motor skills.
Ability to walk approximately one mile per workday.
Ability to lift 50 pounds.
Ability to stand and/or sit for prolonged periods.
Ability to bend and stretch freely.
Ability to access, input, and retrieve information from a computer.
Ability to perform basic math calculations accurately.
Ability to tolerate frequent handwashing.

Nice To Haves

Some college preferred.
Retail pharmacy experience, claim reconciliation experience, or an accounting background is helpful.

Responsibilities

Input customer and prescription data into the pharmacy computer system.
Create prescription labels, retrieve medications accurately, and place medications into prescription containers under pharmacist supervision and in accordance with local and federal law.
Provide excellent customer service in the Retail Pharmacy department.
Prepare compounded sterile products, including anticancer chemotherapeutic medications, using aseptic technique under direct or indirect pharmacist supervision.
Follow CHC protocols and NIOSH/OSHA guidelines to protect patients and personnel during the preparation, delivery, and disposal of potentially cytotoxic agents.
Control inventory and accurately handle pharmaceuticals, packing slips, and invoices.
Handle telephone inquiries and assist with resolving issues and complaints in a timely manner.
Ensure claims are properly filed in the QS-1 NRx environment.
Enter customer purchases into the Point-of-Sale system.
Enter physician orders correctly and check patient profiles, allergies, duplicate therapies, and drug interactions for review by a pharmacist or other qualified healthcare professional.
Accurately charge and credit patients, nursing units, and other facilities for medications dispensed by the Pharmacy.
Monitor and maintain drug, controlled substance, research, indigent, and sample inventories and associated logs.
Accept telephone prescriptions and refills from physician offices, as well as written prescriptions from patients.
Complete paperwork related to filling prescriptions.
Expand responsibilities as directed by management to facilitate optimal workflow within the cancer center.
Communicate and interact positively with peers and other departments to support patient services and staff morale.
Interact effectively and sensitively with patients and family members, taking cultural diversity, age-specific needs, and confidentiality into account.