Home Infusion- Billing Rep

Ochsner Health

3d • Onsite

About The Position

This job is responsible for company billing services ensuring the financial security of accounts in the Accounts Receivable (AR) for patients to ensure receipt of appropriate cash and other financial adjudications to settle account balances. This role involves performing billing activities related to account resolution and includes communication to payors, departmental leadership, and other departments throughout the Revenue Cycle. Responsibilities may include the effective handling of bad debt, charity care, cash collections, yield affecting adjustments, accounts receivable days and accounts receivable over 90 days.

Requirements

• High school diploma or equivalent
• 6 months related experience in related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel, retail and/or customer service
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Good time management skills and ability to work self-directed (with minimal supervision).
• Good problem-solving skills.

Nice To Haves

• 2 years related experience in related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel, retail and/or customer service

Responsibilities

• Resolves billing inquiries utilizing a variety of tools (i.e. computer software, reports, computerized operating systems, interdepartmental resources, newsletters, and payor websites.).
• Provides feedback to revise and improve billing processes.
• Meets billing deadlines and productivity measures while maintaining accuracy and quality.
• Supports change initiatives.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED