Home Health Scheduler - ProHealth Home Health - Daphne, AL

ProHealth Home Health and Hospice•Daphne, AL

2h•Onsite

About The Position

The Home Health Scheduler coordinates and maintains scheduling for clients and staff. The role creates and maintains staff schedules, arranges patient visits according to care plans and staff availability, and responds to staffing needs related to sick leave, vacation, and long-term leave. The scheduler communicates with care providers and patients about routine changes and specified patient transitions, and documents relevant communications in patient medical records. The position also identifies visit frequencies for each discipline based on information from clinicians and reports, including urgent requests and care plans. It maintains patient information and databases, uploads documents to medical records, handles electronic faxing, and performs general office and reception duties. The work is performed indoors in an office.

Requirements

High school diploma or GED.
Computer skills, including MS Office, MS Excel, and a scheduling program.
Basic medical terminology.
Interpersonal, organizational, and communication skills.
Ability to carry out directions, read, and write.
Maturity and ability to deal effectively with the demands of the job.

Nice To Haves

Prior scheduling experience preferred.

Responsibilities

Understand and adhere to established policies and procedures.
Create and maintain staff schedules.
Provide staffing coverage for sick leave, vacation, and long-term leave.
Schedule patient visits according to care plans and staff availability.
Enter scheduling data and create schedules while accounting for staff call-ins and vacation time.
Contact care providers and patients about day-to-day changes, introductory calls, and discharge-from-hospital calls, and document these communications in patient medical records.
Identify visit frequencies needed for each discipline based on information received from clinicians and reports, including urgent requests and care plans.
Enter patient information into the database.
Maintain the patient database, including patient hospital admissions, pending agency admissions, and patient hospital discharges for SOCs and ROCs.
Perform general office duties, including word processing, photocopying, filing, shredding, sorting and distributing mail, reception, and telephone services.
Upload and attach documents inside the medical record.
Perform electronic faxing.
Perform other duties as assigned.