Home Health Scheduler (Per Diem)

Yale New Haven Health•Guilford, CT

About The Position

The Home Health Scheduler (per diem) provides clerical and administrative support to help ensure efficient clinical care delivery for patients and staff in an interdisciplinary group. The role coordinates schedules and team assignments, enters clinical documentation, and communicates with patients, physicians, and staff. It also supports clinical staff with their administrative needs. Employees are expected to understand and support the organization’s vision and mission and to demonstrate its values of integrity, patient-centered care, respect, accountability, and compassion.

Requirements

High school diploma or equivalent.
At least 1 year of administrative experience in a medical office or healthcare setting.
Excellent interpersonal, communication, and organizational skills.
Ability to work independently and multitask.

Nice To Haves

Knowledge of EPIC.
Knowledge of Microsoft Office applications.

Responsibilities

Perform patient-centered scheduling using the Epic scheduling system and assign cases to appropriate interdisciplinary team members.
Ensure visits are scheduled appropriately, meet agency standards for initiating services, and maintain consistency of patient visits where possible.
Support efficient and organized operations.
Run reports for clinicians and clinical managers to help ensure clinical documentation is completed.
Track and order patient supplies under the direction of interdisciplinary team members.
Review weekly timesheets for accuracy, work with clinical staff to correct errors, and compare time-and-attendance details against schedules where applicable.
Provide accurate payroll information to the payroll department promptly.
Handle phone communications with patients, families, and physician offices as appropriate.
Provide service excellence.
Perform other duties as assigned.