Scheduler - Per Diem

Catholic Health • Rockville Centre, NY

1d

About The Position

The Scheduler at Mercy Hospital schedules patients for Pre-Surgical Testing and follows hospital scheduling guidelines. The role obtains and enters booking information, allows adequate time for procedures and appointments, communicates scheduling changes, and supports continuity of care. It also provides administrative and office support, including appointment coordination and patient inquiries.

Requirements

• High school diploma or GED equivalent required.
• Proficiency with Microsoft Office.
• Excellent customer service, interpersonal, and communication skills required.

Nice To Haves

• Previous healthcare scheduling, registration, or medical office experience.
• Experience working with EPIC or other EMR systems.

Responsibilities

• Follow guidelines established by Mercy Hospital for scheduling.
• Schedule patients for Pre-Surgical Testing.
• Obtain and enter all necessary booking information.
• Allow adequate time for procedures and Pre-Surgical Testing appointments according to physician requests and hospital requirements.
• Communicate scheduling changes, cancellations, and updates to appropriate departments and staff to ensure continuity of care.
• Demonstrate competency in EPIC and Optesia to perform daily activities.
• Collaborate with Patient Access regarding Pre-Surgical Testing or surgery.
• Maintain accurate daily census sheets.
• Maintain office equipment, including fax machines, printers, and copiers.
• Provide office support, including appointment coordination, responding to patient inquiries, ordering supplies, and other assigned administrative duties.

Benefits

• Career advancement opportunities.
• Tuition reimbursement and tuition assistance.
• Medical benefits.
• A defined benefit pension plan.
• 403(b) retirement plan.
• Paid time off plan.
• A culture that supports professional and educational growth.

What This Job Offers

• Education Level: High school or GED