Home Health Receptionist

Priority Family Care Center • Riverside, CA

4d

About The Position

We are seeking a professional, organized, dependable receptionist to support daily office operations for a home health team. The ideal candidate has prior experience working in a home health agency and understands the administrative and operational needs of a home health setting. The role involves communicating with patients, families, caregivers, healthcare professionals, and referral sources; coordinating appointments and patient visits; supporting patient intake and admissions; and maintaining records and documentation. The receptionist must be detail-oriented, compassionate, and able to work in a fast-paced healthcare environment while maintaining patient confidentiality.

Requirements

• Previous receptionist experience in a home health agency is required.
• Experience working in a home health agency is required.
• Knowledge of home health operations and terminology.
• Experience with patient referrals, admissions, and medical records.
• Knowledge of HIPAA regulations.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office and computer systems.
• Ability to multitask and work in a fast-paced healthcare environment.
• Bilingual in English and Spanish.
• Professional, organized, dependable, detail-oriented, and compassionate.

Nice To Haves

• Familiarity with Medicare and Medi-Cal is preferred.

Responsibilities

• Answer and direct incoming phone calls.
• Greet patients, families, caregivers, and healthcare professionals.
• Schedule appointments and coordinate patient visits.
• Maintain and organize patient medical records and files.
• Assist with referrals, physician orders, and incoming documentation.
• Communicate with nurses, therapists, physicians, and referral sources.
• Assist with patient intake and admission paperwork.
• Verify patient information and insurance details.
• Maintain confidentiality and comply with HIPAA regulations.
• Provide general administrative and clerical support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed