Medical Receptionist - Women's Health
About The Position
The Medical Receptionist is the first in-person point of contact for patients on behalf of the medical practice and is responsible for clinic-assigned front office duties. Duties may include greeting patients, answering and directing phone calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level position requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. Contacts include patients, families, coworkers, physicians, and the general public. The position is 1.0 FTE on a day shift, with a Monday–Friday schedule.
Requirements
- Customer service experience.
- At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
- Post-high-school education in office procedures is preferred.
- A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may be substituted for experience.
Nice To Haves
- Post-high-school education in office procedures.
Responsibilities
- Greet patients and assist patients and families.
- Answer phones and direct calls.
- Schedule appointments and complete registration.
- Perform charge entry and payment posting.
- Complete batch balancing and cash reconciliation or balancing.
- Operate basic office equipment.
Benefits
- Medical, dental, and retirement benefits.
- Paid time off.
- Competitive tuition assistance and career development.
- Employee Assistance Programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
