Medical Receptionist - Women's Health
About The Position
The Medical Receptionist is the first in-person point of contact for patients on behalf of the medical practice and performs assigned front-office duties. The role includes greeting patients, answering and directing phone calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This is an intermediate-level position requiring excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. Contacts include patients, families, coworkers, physicians, and the general public.
Requirements
- Minimum one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
- Customer service experience.
- A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may be substituted for experience.
Nice To Haves
- Post-high-school office procedures are preferred.
Responsibilities
- Greet patients and assist patients and families.
- Answer phones and direct calls.
- Schedule appointments and perform registration.
- Perform charge entry and payment posting.
- Complete batch balancing and cash reconciliation or balancing.
- Operate basic office equipment.
Benefits
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Tuition assistance
- Career development
- Employee Assistance Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
