Home Health Intake Coordinator

AdvisaCare•Lake City, MI

8h•Onsite

About The Position

We are seeking a detail-oriented and organized Home Health Intake Coordinator to join our team. This role is essential in ensuring a smooth and efficient intake process for patients entering home health services. While your designated home office will be based in Charlevoix, this position will require you to work on-site in our Lake City office 8a-5p.

Requirements

High School Diploma or GED
Ability to handle confidential information with professionalism
Must be able to work full-time, in-office (not remote)
Reliable transportation
Ability to handle confidential information with professionalism

Nice To Haves

Experience is preferred.
Previous experience in home health, healthcare intake, or medical office coordination preferred
Knowledge of insurance verification and authorization processes
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency in EMR systems and general computer applications
Ability to work independently and as part of a team

Responsibilities

Manage and coordinate all aspects of patient intake for home health services
Receive and process referrals from hospitals, physicians, and other healthcare providers
Verify patient insurance and eligibility
Maintain accurate and timely documentation in electronic health record systems
Communicate effectively with clinical staff, referral sources, and patients/families as well as schedule the visits.
Ensure compliance with all regulatory and agency requirements
Provide excellent customer service and act as a liaison between departments