Home/Dept Leader

Kroger•South Jordan, UT

About The Position

Manage the Home Department and maximize its financial operations. Provide exceptional customer service and quality assurance while achieving the department’s established sales and profit goals. Role model the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Home/Dept Leader organizes department workflows and resources, monitors vendors, maintains inventory and financial records, and oversees ordering, receiving, pricing, restocking, and inventory controls. The role also supports customers, trains new personnel, and supervises and coaches direct reports, including completing performance reviews and providing feedback. The essential functions must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to read shelf tags, signs, product labels, training materials, and bulletins.
Effective written and verbal communication skills.
Ability to make intelligent decisions quickly.
Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
Qualified and able to operate power machinery and work with various job tools.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Related retail work experience.
Familiarity with apparel sales terms and processes.
A past work record reflecting dependability and integrity.

Responsibilities

Be thoroughly familiar with products carried in the department.
Follow planners, memos, bulletins, and faxes from the offices to create additional sales.
Coordinate intercom sales according to company policy and procedures.
Plan and organize workflow to accomplish goals and objectives.
Set priorities, organize activities and resources, and establish timelines.
Prepare a daily prioritized list for clerks and follow up on tasks and assignments to ensure successful completion.
Monitor vendors to ensure compliance with company policies and procedures.
Maintain records of inventory, store statements, and invoices according to company policy.
Achieve profit contribution budgets and labor budgets.
Authorize manager-discretion markdowns.
Greet customers and provide prompt assistance and courteous service.
Assist customers with products they may have difficulty handling.
Package merchandise according to established company policies and procedures.
Train new personnel according to company outlines and procedures.
Keep an accurate record of in-store merchandise.
Order supplies in accordance with company policies and procedures.
Follow approved procedures for receiving product, price marking, and restocking to protect quality, maintain public image, and ensure accuracy and product rotation.
Conduct inventories.
Maintain an in-stock position on all products at all times.
Maintain apparel inventory accuracy and controls.
Supervise and coach direct reports in their duties, complete performance reviews, and provide feedback.