About The Position

Join a program supporting Airbnb’s Luxe program as a Home Consultant, helping uphold the quality and hospitality standards expected of luxury homes in Airbnb’s Luxe offering. As part of a Managed Services program, the role involves in-person home assessments, documenting property conditions, capturing photos, and providing detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with duration varying based on property size. The project operates on an as-needed basis. Assignment volume may fluctuate and is not guaranteed. Compensation is paid per assignment, with candidates proposing a rate for reviewing and submitting a report for a one-bedroom home. Average base rates in the region are generally $75–$90 for a one-bedroom property, with an additional $5 per bedroom up to eight bedrooms. Consultants also receive travel compensation of $5–$92 per assessment day, based on the assigned zone and the consultant’s distance from its center.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet that can be used to complete reports and upload photos.
  • Have excellent communication skills and strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within a one-hour drive of the job-post location being applied for.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports using independent expert evaluation and provided guidelines and templates.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time following each consultation.
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